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ainsleygas

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Joined
Nov 25, 2001
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29
I have just got a new computer with XP.I connected my scanner to it and I get a box telling me 'scanner not found'.I have checked all the connections and the software is installed ok.
could this be anything to do with XP?Any ideas?
 
Joined
Jul 9, 2001
Messages
156
Could you supply some more info?
Model and type on pc and scanner.
Interface type,usb, parallel.
Hopefully we can give you some help.
Hamill
 
Joined
Jan 28, 2001
Messages
6,523
You should also confirm either from your scanner documentation or their tech support site that your scanner is XP compatible.
Some recent posts on the forum have had problems with Umax and XP
 

ainsleygas

Thread Starter
Joined
Nov 25, 2001
Messages
29
Thanks for your help guys,I have been advised by the scanner people that I need to get another CD to make it work so I'll try that first.
 
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