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Discussion in 'Windows XP' started by ainsleygas, Jan 15, 2002.

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  1. ainsleygas

    ainsleygas Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    29
    I have just got a new computer with XP.I connected my scanner to it and I get a box telling me 'scanner not found'.I have checked all the connections and the software is installed ok.
    could this be anything to do with XP?Any ideas?
     
  2. Hamill

    Hamill

    Joined:
    Jul 9, 2001
    Messages:
    156
    Could you supply some more info?
    Model and type on pc and scanner.
    Interface type,usb, parallel.
    Hopefully we can give you some help.
    Hamill
     
  3. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    You should also confirm either from your scanner documentation or their tech support site that your scanner is XP compatible.
    Some recent posts on the forum have had problems with Umax and XP
     
  4. ainsleygas

    ainsleygas Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    29
    Thanks for your help guys,I have been advised by the scanner people that I need to get another CD to make it work so I'll try that first.
     
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