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Discussion in 'Hardware' started by chanmuangseri, Jan 16, 2002.

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  1. chanmuangseri

    chanmuangseri Thread Starter

    Joined:
    Sep 3, 2001
    Messages:
    12
    I use Visioneer 8820 usb One touch. It was working fine. I mean the pic ture came out clear and looked like the original. But now the picture becomes blur, not clear.and when I enlarge it will show the wavy line all across the picture. I tried to contact them(the supporters) but there was never any one answer the call. and this is their number..: 541-884-5548. I tried at least 13 times in the past 2days. I talked to some fiend about this and he recommended me to remove the program and insall it again..I did that also but it was not cure..
    Right now I use msn.explorer,
    Please help me :( thank you.
    Seri Chanmuang
     
  2. wrightwaycomput

    wrightwaycomput

    Joined:
    Jan 5, 2002
    Messages:
    3
    There might be some light getting in to the scanner when you make a scan. Make sure the top of the scanner is right down on the article your scanning.
    Also try cleaning the interior glass.
     
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