Scanning and repairing drive (C:)

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Anna2021

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Aug 4, 2021
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Hi,
My laptop froze recently so I forced shut it off using the power button. When I turned it on again it showed me a black screen with the Lenovo logo and underneath that,
"Scanning and repairing drive (C:):" it then moved up to a Scanning and repairing drive (C:): 100% complete" but it has stayed there for the past hour or so.
I'm not sure if should wait longer and try to shut it down again, or just let it run?
It's a thinkpad on Windows 10 but was due for an automatic update. Unfortunately cannot run the system info utility at the moment so apologies for that.
Very scared at the moment because my laptop has all my academic work as well my writing. Any help would be appreciated!
 

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flavallee

Frank
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May 12, 2002
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What is the exact model number and serial number on that Lenovo ThinkPad laptop?
 
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