1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Scanstub.exe / Norton 360

Discussion in 'Virus & Other Malware Removal' started by tysee, Oct 27, 2007.

Thread Status:
Not open for further replies.
  1. tysee

    tysee Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    4
    So during the transition of going from Norton Internet Security and Norton 360... I'm guessing some sort of trojan jumped out at me, or some other type of virus.

    Just to give you a general idea of what's going on and new things that have happened in the 2 minute span.

    1. "Windows Security Alter. Warning! Potential Spyware Operation!...." They even spelled unauthorized wrong... with no 'u'. That's new.
    2. When I try to connect to my Norton 360, it's popping up saying "scanstub.exe"
    3.I'm getting pop-ups even though I have a pop-up blocker every 2 minutes saying internet speed monitor
    4. It's not letting me get into my control panel, or change my desktop, or access properties just about anywhere.

    I'm wondering what I can do... and I would absolutely appreciate the heck out of anyone who might be able to offer me some assistance here. Until then I'll keep trying to run norton.

    Thanks in advance if anyone can help
     
  2. tysee

    tysee Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    4
    yea, i guess i figured no one would know what to do
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!


    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Scanstub Norton
  1. Talshere
    Replies:
    1
    Views:
    762
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/644545

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice