Screen Flicker When Setting Refresh Rate Above 60hz

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gruberhans

Thread Starter
Joined
Sep 26, 2020
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3
Hi,
As the title suggests, my monitor screen flickers very badly when I set the refresh rate in Display Settings of Windows 10 64bit to anything above 60hz. I'm using a Pixio Prime PX7 monitor. I am on the latest BIOS version.
I have tried downgrading the display driver, and then it works at higher refresh rate, but only until I restart the PC. Then it starts flickering again. The flickering is more apparent in games, than on the desktop, but its there. I have also tried changing the the display port, but to no avail.
Please see the video for reference of what I'm talking about. How do I confirm if the problem is with the graphics card or the monitor? Any help would be greatly appreciated.
Specs:
Ryzen 3700
Asus TUF x570
Sapphire Nitro+ 5700XT
16gb T-Force Ram
Corsair RM750x

More specs from the system utility tool:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200918152944.000000+060
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: AMD Radeon RX 5700 XT
Hard Drives: C: 249 GB (131 GB Free); D: 999 GB (614 GB Free); E: 1862 GB (1261 GB Free); F: 862 GB (411 GB Free); G: 681 GB (193 GB Free);
Motherboard: ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS, ver Rev X.0x, s/n 191059469702215
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated

Edit: The attached video was a screen capture, which didn't show the screen flickers, but it does show that the frames drop to 20-30 fps when there is a flicker. Here is the video from my phone. Apologies for the shaky camera.
 
Joined
Mar 30, 2014
Messages
4,269
:confused: Okay then, what should a video card do when you attempt to get it to run at a higher refresh rate than it was designed to handle?
 

gruberhans

Thread Starter
Joined
Sep 26, 2020
Messages
3
:confused: Okay then, what should a video card do when you attempt to get it to run at a higher refresh rate than it was designed to handle?
Well, the 5700XT is designed to handle 5k(5120x2880) at 60hz. I'm trying to run it at anything above 60hz in 1440p( 2560 x 1440 ). Please tell me why it isn't designed to handle that?

If you refer to the link in your previous reply, it says right there on the top, that it supports [email protected], which is way above what I'm trying to do which is, again 1440p(2560x1440), in case you are confused.
 
Joined
Mar 30, 2014
Messages
4,269
I'm afraid I don't have access as to "why" Sapphire would do what they do, or why your particular unique setup causes the screen to flicker when you try to " run it at anything above 60hz in 1440p( 2560 x 1440 )."

What I posted above was simply to show you what the manufacturer stated in their literature.

Does it flicker at "[email protected]"? If so, I would contact them directly for an answer, or replacement.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
42,325
Well, the 5700XT is designed to handle 5k(5120x2880) at 60hz. I'm trying to run it at anything above 60hz in 1440p( 2560 x 1440 ). Please tell me why it isn't designed to handle that?
That makes no sense. You just answered your own question. It is designed to run at a given setting ie 60Hz. You are attempting to run a component above it's rated setting and you ask why it does not work???

Gee the engine in my car has a red line @6000RPM; why did it spin a bearing @7200RPM???
 
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