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Screen Image Breaks Up When Outlook Express Checks Mail

Discussion in 'Web & Email' started by JBon1, Feb 9, 2005.

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  1. JBon1

    JBon1 Thread Starter

    Joined:
    Aug 25, 2004
    Messages:
    6
    This is a strange question, but I am really puzzled. I have Windows XP and Outlook Express 6. Recently when Outlook Express checks email, my screen image goes completely blank, to the background color; if I roll the mouse over the screen, parts of the image become visible. This happens even if Outlook Express is minimized--whatever image is on the screen dissolves like this. I have McAfee VirusScan protection, Sygate Personal Firewall, and I run Ad-Aware and SpyBot frequently. Any ideas? Thanks for taking time to read my message.
     
  2. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Did you install or uninstall any software around the time this started? Change any settings to other programs?

    Does OE continue to work even though the screen is blank?
    Are you scanning the emails? Turn off McAfee (competely) (temporarily) and see if makes a difference.

    Try System Restore:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306084

    sekirt
     
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