Screen keeps turning black though laptop is still running

anonymous2162

Thread Starter
Joined
Oct 8, 2020
Messages
2
Hello, I'm using a Dell laptop, Windows 10, and the screen keeps going black, even though the computer keeps running. If I shift the screen, or move the laptop, it just goes black-but if I tap the side of the screen, it turns back on again. It doesn't turn the laptop off, just the screen actually stops displaying. I'm worried I'm going to cause damage to the laptop, as the tapping on the side of the screen is getting progressively less effective, and I have to hit it quite hard to turn it back on again. Help!
 
Joined
Mar 2, 2019
Messages
1,311
Most likely the laptop need to be disassembled and verified that cable connection to monitor is OK.
I had similar problem a while ago and had to buy new cable.

IDK how it is called but its a cable with 12 or so small cables, installed behind monitor.
 

anonymous2162

Thread Starter
Joined
Oct 8, 2020
Messages
2
Most likely the laptop need to be disassembled and verified that cable connection to monitor is OK.
I had similar problem a while ago and had to buy new cable.

IDK how it is called but its a cable with 12 or so small cables, installed behind monitor.
Yeah, I went to my school's IT and they said there was a problem with the screen monitor. I might have to just take it to a place that can fix it.
 
Joined
Sep 28, 2020
Messages
15
Hello, I'm using a Dell laptop, Windows 10, and the screen keeps going black, even though the computer keeps running. If I shift the screen, or move the laptop, it just goes black-but if I tap the side of the screen, it turns back on again. It doesn't turn the laptop off, just the screen actually stops displaying. I'm worried I'm going to cause damage to the laptop, as the tapping on the side of the screen is getting progressively less effective, and I have to hit it quite hard to turn it back on again. Help!
There may be 2 reasons, one of them could be the video chip that is about to break down. Another reason would be a virus or malware that infected your laptop.
 

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