screen locks up and goes gray

[lobster]

while running windows 98 when I click on my doc when I go to select a folder the screen locks up and goes gray,doesn't happen all the time,thanks for the help

 

[blues_harp28]

Hi..Are you running a Anti virus and Spyware programs??

 

[lobster]

Hi..Are you running a Anti virus and Spyware programs??

I do have adware

 

[blues_harp28]

Hi..D/load...Spybot search and destroy..link below..check for up-dates..scan..remove what it finds..
Anti virus..Avg...http://free.grisoft.com/freeweb/php/doc/2/
Avast..http://www.avast.com/eng/down_home.html
Choose one..D/load..ASAP..
Let us know if that helps...

 

[lobster]

Found a few viruses hope this does the trick
thanks,
Lobster

 

[lobster]

had to remove the virus program it locked up startup and shutdown functions

 

[blues_harp28]

Hi..Run a HJT log....www.thespykiller.co.uk/files/HJTsetup.exe
Install in C:\ program file....let it scan...save logfile to notepad>edit>select all>edit>copy>paste on your thread...

 

[lobster]

Logfile of HijackThis v1.99.1
Scan saved at 9:02:35 AM, on 7/9/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\WKSSB.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\KODAKCCS.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\FELLOWES\MEDIAFACE 4.0\SETHOOK.EXE
C:\WINDOWS\ESSSPK.EXE
C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\KODAK SOFTWARE UPDATER.EXE
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphia.net/index.php
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\PROGRAM FILES\NEED2FIND\BAR\1.BIN\ND2FNBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [DeviceDiscovery] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [KodakCCS] c:\windows\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb09.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe -b
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [GDRIVE] C:\IBMTOOLS\IBMBOOT\GDRIVE.EXE -N
O4 - HKLM\..\Run: [ZIBMACC] c:\windows\rundll.exe setupx.dll,InstallHinfSection DefaultInstall 128 C:\WINDOWS\INF\ZIBMACC.INF
O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\Symantec Shared\SEVINST.EXE
O4 - Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare Software\bin\EasyShare.exe
O8 - Extra context menu item: &Search - http://kb.bar.need2find.com/KB/menusearch.html?p=KB
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/aslibmain/content/IbmEgath.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-3.ibm.com/pc/support/access/aslibmain/content/AcpControl.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

 

[blues_harp28]

Hi...you have KB891711.exe on oyur system..if it's the old up-date prior may05 it has been causing problems...start>run>type>msconfig>start up tab>uncheck..
Start up in 98se..you need....http://netsquirrel.com/msconfig/
1.Scan registry..
2.System Tray..
3.Anti virus program..
4.Firewall......Spybot search and destroy..not showing in your log....
A HJT log expert will tell you more...

 

[lobster]

That seemed to help a lot,thanks so much

 

[blues_harp28]

Hi..if KB891711 old up-date..remove from..Add-Remove programs in control panel...

 

[lobster]

Hi..if KB891711 old up-date..remove from..Add-Remove programs in control panel...

I did thanks