Screen looks like safe mode???

[cmcd547]

I don't believe I am in Safe Mode...no 'Safe Modes' in the corners on the screen, but I am not sure how to correct the problem. Have worked on it two days...still can't get a normal screen. Also two of my printers aren't working but one works fine. Excel help screen won't work. It seems to affect some files but not all. Any help would be greatly appreciated. I use the computer for my business. Really is inconvenient!

 

[brendandonhu]

Right click on the desktop, Properties, Settings, choose High Color (16 Bit) and whichever resolution you would like. I use 800x600 but the most viewable one depends on the monitor.

 

[Cowboy622]

If it looks like safe mode, my guess is that your are in 16 colors or 256 colors. right click on the desktop> properties> settings> change colors to 16 true bit or 32 true bit. The two printers that are not working may have corrupted printer drivers. You might want to uninstall them and reinstall them. Start> settings> printers> and highlight the problem printer and delete it. Then reboot and let the computer re-detect it. Have the printer driver ready cause you will be asked for it. Good Luck!

 

[cmcd547]

Thanks, thanks, thanks...I changed the setting to 16 true bit color. Everything seems to be corrected. Also I noticed one of my printers connected to a USB port wasn't connected. Maybe that had something to do with the printer problem, although the printer that wouldn't work wasn't that one.

 

[brendandonhu]

[tsg=yourewelcome][/tsg]

Not sure about the printer problem, you can start another thread for it if you like.