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Screen randomly goes black then comes back again

Discussion in 'Hardware' started by ivrib, Feb 13, 2013.

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  1. ivrib

    ivrib Thread Starter

    Joined:
    Feb 13, 2013
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    Hello, I have a dell latitude 6430u with windows 8 pro.
    I have a very strange and very annoying problem - the screen seemingly randomly goes black with no cursor, anywhere in windows and then comes back again. Sometimes it remains black for just a second sometimes for twenty seconds. And it may continue going back and forth for up to maybe 5 times or more.
    The computer is brand new (two weeks old). A this started about a week ago. But in the beginning it didn't go black randomly, but rather changed resolution randomly. I tried updating the graphics drivers and other drivers and maybe that caused the newer problem.
    I would be grateful for any help,
    Ivri
     
  2. replay

    replay

    Joined:
    Aug 12, 2003
    Messages:
    5,445
    The computer is brand new (two weeks old)


    return it! ............ and get another one
     
  3. managed

    managed Trusted Advisor Spam Fighter

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    Allan
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