Screen Resolution Set Too Low After SP2 Upgrade

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wmkz

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Mar 10, 2008
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39
I just upgraded my Dell 4300 XP Home Edition to SP2. When it rebooted, the welcome screen was in blue and white instead of its usual color rich format and the background resolution was really poor quality.

A window popped up and informed me that my settings were set too low and asked whether I wanted Windows to auto correct the problem. I clicked "yes", but nothing was resolved.

Any help with this would be greatly appreciated.

Thanks!
 

wmkz

Thread Starter
Joined
Mar 10, 2008
Messages
39
I suppose that I should add that I cannot adjust these settings manually because they are stuck in this lowest setting and won't move.
 

flavallee

Frank
Trusted Advisor
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May 12, 2002
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83,098
Upgrading from XP(original) or XP SP1 to XP SP2 shouldn't have affected the display adapter, but it apparently did for some reason.

Right-click MY COMPUTER, then click Properties - Hardware(tab) - Device Manager(button), then click the + in Display Adapters. What is listed for the type of display adapter?

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This is the Dell site for your computer:

http://support.dell.com/support/edocs/systems/dim4300/

According to the specifications list, your computer has an Intel 845 chipset. If that's the case, the Intel Graphics Media Accelerator Driver 14.10.3 is the most current one for that computer.

http://downloadcenter.intel.com/fil...XP+Home+Edition&lang=eng&strOSs=45&submit=Go!

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wmkz

Thread Starter
Joined
Mar 10, 2008
Messages
39
It says that I have the NVIDIA GeForce2 MX/MX 400 (Microsoft Corp) adapter
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
Go here and select:

Product Type: Legacy

Product Series: GeForce2 MX Series

Product: GeForce2 MX/MX400

Operating System: Windows XP

Language: English (US)

then click "Search".

Nvidia ForceWare 93.71 appears to be the most current driver for your Nvidia GeForce2 MX/MX400 display adapter.

Read the information on this web page before you download and install the driver.

Good luck! (y)

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wmkz

Thread Starter
Joined
Mar 10, 2008
Messages
39
Hey thanks for the suggestion, but it didn't correct my problem. The updated driver installed just fine, but it didn't make any difference in the resolution.

I installed SP2 on this comoputer once prior to this and ran into the same problem. I finally got fed up and uninstalled SP2 and my resolution problems went away.

Very strange and extremely frustrating, I must say. Any other suggestions that might help??
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,098
If the Nvidia driver update installed successfully, you likely need to go into the display settings and change the resolution and whatever other setting you deem necessary.

Go back into the Device Manager and into the Display Adapter sub-menu and confirm the driver version number. The last 4 numbers should be 9371.

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