Screen stuck

Ben48

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Joined
Sep 19, 2021
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1
My screen is stuck on preparing automatic repair.... I have no disc to boot from, I have tried restarting numerous times and cannot start on safe mode
 
Joined
Mar 30, 2014
Messages
5,103
Next step would be to try and repair Windows 10.

To do this you need to "upgrade" Windows -- I know, sounds weird --, using the same edition of Windows that's already installed. This "upgrade" requires Windows 10 installation media, which you can obtain using Microsoft's free Media Creation Tool.

Download the correct Windows 10 ISO and then double-click it to mount it as a virtual drive. (Or if you prefer, you can create a bootable USB flash drive, open that removable drive in File Explorer and double-click "Setup" to begin the process).

When it asks if you want to download updates, recommend selecting "Yes" to avoid potential problems.

When prompted what you want to keep --[Important]-- choose "Keep personal files and apps".

Now simply follow the prompts to finish setup.

After a couple restarts, you'll have a refreshed installation of Windows 10, with your programs, apps, and settings all intact.

--

Support.Microsoft.com > Recovery options in Windows 10
 

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