1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Screens gone crazy

Discussion in 'Windows XP' started by copper kettle, Jul 27, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. copper kettle

    copper kettle Thread Starter

    Joined:
    Jul 27, 2006
    Messages:
    5
    Hi There

    Last night my PC went nuts and the screen all of a sudden became barely readable. It is shodowy and fuxxy. I have restored it to and earlier point, which didn't help and scanned it via trend micro which found a few pieces of malware which were consined to the bin, it improved the problem slightly but it still persists. I have run the hijack scan and have included a log file. Can someone please help.

    Dan

    Logfile of HijackThis v1.99.1
    Scan saved at 19:25:00, on 27/07/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\Java\jre1.5.0\bin\jusched.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\PowerPanel\Program\PcfMgr.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\Program Files\RealVNC\VNC4\WinVNC4.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.club-vaio.sony-europe.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.sony-europe.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Connect Update Agent] "C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: PowerPanel.lnk = ?
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
     
  2. kenneth2k1

    kenneth2k1

    Joined:
    Oct 9, 2003
    Messages:
    252
    Sounds like more of either a video card or monitor issue. Try making sure the video cable is properly seated from the monitor to your computer.
     
  3. copper kettle

    copper kettle Thread Starter

    Joined:
    Jul 27, 2006
    Messages:
    5
    Sorry, probably should have mentioned it's a laptop.

    Dan
     
  4. kenneth2k1

    kenneth2k1

    Joined:
    Oct 9, 2003
    Messages:
    252
    can you screen shot it and show us? If it comes out normal then you may have a hardware or driver issue.
     
  5. copper kettle

    copper kettle Thread Starter

    Joined:
    Jul 27, 2006
    Messages:
    5
    Hi Guys

    Here is the screenshot as requested. It doesn't look as bad as it sometimes can, but is still pretty noticable. I would appreciate any advice you have

    Dan

    
     

    Attached Files:

  6. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Either update or re-install the video driver and that will fix it.
     
  7. copper kettle

    copper kettle Thread Starter

    Joined:
    Jul 27, 2006
    Messages:
    5
    ok guys the PC is a Sony Vaio PCG-Z1SP and the driver is ati2dvag.dll. Shall i just try and download this file and re-install it?

    Dan
     
  8. copper kettle

    copper kettle Thread Starter

    Joined:
    Jul 27, 2006
    Messages:
    5
    Hello o helpful ones

    i have reinstalled the driver as suggested and it looked as if it had curedr the fault, but 2 hours later and the fault has reappeared.

    Any other ideas?
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/486933

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice