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Seagate 1tb External Hard Drive freezes laptop (Windows 10)

Discussion in 'Hardware' started by yrzensilentread, Apr 8, 2017.

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  1. yrzensilentread

    yrzensilentread Thread Starter

    Joined:
    Apr 8, 2017
    Messages:
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    Hello. I have a problem with my ext hd. Well actually it fell from my desk but I was able to use it after but not until today. I was downloading a game (Heroes and Generals) and made a folder on my ext hd. But suddenly it stopped working on the middle of the download process of the game.

    After that, I am not able to open it. It shows up that it was connected but it is like this:
    1.jpg

    When I try to open it, the laptop freezes. Tried chkdsk already, still not working. Tried to access on safe mode, laptop freezes. Laptop only goes back to normal if I detach the ext hd.
     
  2. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
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    First Name:
    Jim
    Sounds like the HDD is faulty. You can verify by testing the drive on another computer.
     
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