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Seagate Backup

Discussion in 'All Other Software' started by Tammy, Dec 21, 2001.

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  1. Tammy

    Tammy Thread Starter

    Joined:
    Apr 9, 1999
    Messages:
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    We are running a Windows NT 4.0 Server and we have backups scheduled to run every night using Seagate Backup Software. They have been working fine up until 2 nights ago. The backups are still pending when I get in the next morning. Anyway, I don't think it is the Tape drive because we just got a new one about 3 months ago. Besides that I cancel the pending job and start it manually and it works. An error message shows up in our Event Viewer in Windows NT and tell me that "The driver detected a controller error on \device\tape0" I have even tried putting a brand new tape in the drive and it still happens.
     
  2. Randy48

    Randy48

    Joined:
    Dec 16, 2001
    Messages:
    32
    If you're getting a controller error. Try uninstalling the BU software and reinstalling it. It sounds like "the scheduler" portion became corrupted.
     
  3. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Do you have all your retention and append periods set up correctly? If the retention period is set for say 1 month and you try to rotate a tape in that was written to only a week ago the software will not overwrite it until the 1 mont retention period has expired. Look at your media sets, the ones that can be overwritten will be shown in blue all the rest are in black.
     
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