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Seagate Ext. Hard drive not recognized.

Discussion in 'Hardware' started by jesusphish, Sep 7, 2007.

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  1. jesusphish

    jesusphish Thread Starter

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    My computer does not recognize my Seagate external hard drive. What can I do? If you need anymore info let me know. Thanks in advance.

    I've checked their website and tried to follow their diagnostic device, but it didn't help.
     
  2. jesusphish

    jesusphish Thread Starter

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  3. JohnWill

    JohnWill Retired Moderator

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    Have you tried the drive on another computer? Was the drive ever recognized by any computer? Is there data on it?

    Start, Run, diskmgmt.msc

    Do you see the drive there?
     
  4. jesusphish

    jesusphish Thread Starter

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    My computer used to recognize it. We unplugged the computer and all the peripherals to do some home renovations and when we plugged it back in it didn't show up anymore.

    I don't have another computer to connect it to to try that. There are/was a bunch of pictures and some computer games stored on it.

    Disk management shows C: 30 gig hard drive.

    It also shows E:, G:, H: and I: No data.
     
  5. jesusphish

    jesusphish Thread Starter

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  6. mattyc

    mattyc

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    What are those E,G,H and I drives?
    Did you have the seagate broken into multiple partitions, or are those other devices such as card readers?

    It is hooked up correctly, power is on, and plugged into a known working usb port?

    You could try a software recovery option such as PCI file recovery http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
    That will attempt to get all types of files off the drive.

    http://www.cgsecurity.org/wiki/PhotoRec
    http://www.pcinspector.de/Sites/smart_recovery/info.htm?language=1
    Those are both recovery programs designed for recovering picture files. PhotoRec will try and get many types, but I had the most success getting jpgs out of all the supported types.

    You could also try removing the drive from the external enclosure and hooking it up inside your pc. I am not sure if the external drive is IDE or SATA, so you may not have the right connection in your pc.

    If none of those options work, you could try rewriting the partition structure to the disk. This should be the last option you try, because it might not work and ruin the chance for any more self recovery options.
    TestDisk http://www.cgsecurity.org/wiki/TestDisk
    Active Partition Recovery http://www.partition-recovery.com/
    Those are both partition recovery tools that will try and rewrite the partition structure to the drive.
     
  7. jesusphish

    jesusphish Thread Starter

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    E, G, H, and I are card reader drives. I unplugged those. My computer won't even recognize the external hard drive. I have tried unplugging it, and plugging it into other USB ports and turning it on and off. I tried the file recovery but without my computer recognizing the hard drive, it won't do anything.
     
  8. mattyc

    mattyc

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    Try removing the drive from the enclosure and hooking it up inside your pc.
     
  9. Pootio

    Pootio

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    it would be worth it to check out your Integrated peripheals in your BIOS menu, check your IDE drive and make sure that it is set to auto, and not disabled.
     
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