Seagate External Hard Drive Issues.....

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byronwells

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Jul 29, 2018
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Alright guys

I have got a Seagate 3TB Expansion/Portable Hard drive that you connect externally to your machine by there provide cable.. This cable also gives the hard drive power...

This hard drive has never been dropped in the few years I have had it and I have it from new.. However I notice a few weeks ago that the connection in the casing where you connect the cable to appear to be getting loose.. Cable was wiggling too much...

A few times the hard drive kept loosing it connection the machine due to the loose connection.. And today no connection at all. Cable was completely loose like something was broken within the hard drive casing...

I have opened up the casing and removed the hard drive, and found that on the sata/bridge module port that the connector has completely broken off. I was luckily to have another faulty Seagate hard drive which I have just take the sata/bridge module from there and attached it to this one..

The machine finds it.. However the partition is protected... Now I can not just go ahead and clean this partition, due to all of the data on it... I need it to work as before, where you plug and play and the hard drive was read
 
Joined
Mar 30, 2014
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Is it a self-encrypting drive? Or maybe it needs the original sata/bridge module in order to read/write?

What's the model number?
 

byronwells

Thread Starter
Joined
Jul 29, 2018
Messages
2
Is it a self-encrypting drive? Or maybe it needs the original sata/bridge module in order to read/write?

What's the model number?
Alright I have spoken to Seagate today and they have advise "If you already removed the hard drive we would suggest to connect it using a usb-sata adapter." and that should hopefully solve the problem
 
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