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seagate external hard drive

Discussion in 'Hardware' started by gmauthe, Jan 1, 2014.

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  1. gmauthe

    gmauthe Thread Starter

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    i have a seagate external hard drive that i've had for one year. it stopped working after working with no problems.
    the green power light does not come on but the white light was blinking then stopped.
    any idea's on what can be done. and if it will not work any more is there any way to extract my family pic's and work from the hard drive.

    thanks for any help.
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    First Name:
    Cody
    It sounds like the external harddrive has died - do you have copies of the files on your computer as well?

    Assuming the drive is dead and it is not an issue with the USB connection, it is possible to get the files off of the harddrive though companies that provide such services often charge a high price.
     
  3. reality6207

    reality6207

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    I have a Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 It is a piece of crap after running SpeedFan and H.D.Tune on it after hooking it up like 10 times it did work only to show me that the drive is bad. Have read many of reviews and %75-%80+ of them rate that drive as junk.
    If you can get it to fire up there is software that might help you recover pics like SpinRite or Recuva

    I had to unplug it and plug it back in over days to get it to fire up was not making any clicking noises
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    There appears to three possible causes
    1. If the drive is separately powered, as against drawing tis power from the usb socket - then check either with another power supply or if you have one a voltmeter on the appropriate scale for the output from the jack

    2. If the drive is the sort that has two usb connections one for power and one for data then try both another cable and try the drive in another computer

    3. If it is not the power supply, nor the usb cable then it its the interface between the connections of the enclosure and the drive itself

    4. If it is that, the only way forward is to open the case and take the drive out and connect it direct to a simple enclosure and then to usb, where you should be able, providing the drive itself is physically OK to access the data.

    The lack of any indication of power appears to be either the aforementioned power supply if so equipped or the cable - or the usb port to which it is connected - that of course many be tested with another device that also requires power OR in another computer

    See this
    http://knowledge.seagate.com/articles/en_US/FAQ/208371en
     
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