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Seagate external hard drive

Discussion in 'Windows 7' started by starnelka, Sep 3, 2014.

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  1. starnelka

    starnelka Thread Starter

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    I have recently had a new desktop PC. Prior to that I had a laptop where Seagate external drive was permanently connected via a USB port. I was running Win7, using FF browser and WLM.
    With the new pc if I leave Seagate connected I can't boot up - the screen stops at BIOS. Everything seems to be running properly as long as I don't keep the external hard drive connected until boot up is complete.
    What can I do so that I don't have to keep disconnecting Seagate each time I shut down?

    Hope someone can help and that the solution is an easy one. Thanks.
     
  2. stantley

    stantley

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    Does it boot up OK if there's no power running to the external drive? Can you easily switch the power on and off?
     
  3. starnelka

    starnelka Thread Starter

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    Not quite sure what you mean but if Seagate isn't connected when I boot up all goes normally. Then I plug Seagate in and try to remember to unplug it before I boot up next time.
     
  4. starnelka

    starnelka Thread Starter

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    Switching on and off isn't a problem.
     
  5. DaveA

    DaveA Trusted Advisor Spam Fighter

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    This is a known issue with some of the early Seagate drives.
     
  6. stantley

    stantley

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    What I mean is does the PC boot up OK if the Seagate is connected to the USB port and the power is switched off?

    If so, keep the USB cable plugged in all the time and make sure the power is off to the Seagate when you boot up. After the PC is up and running you can turn on the power to the Seagate drive.
     
  7. Agye

    Agye

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    if is eternal why don't you your boot order? if your usb is set as the first drive to boot from
     
  8. Lance1

    Lance1

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    In other words, check your boot sequence on bootup when the Seagate is contected. Is it first boot? If it is, set the OS drive to first boot.
     
  9. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Lance1,
    The OP states that it is a EXTERNAL drive and besides, to set as the boot drive you would need the OS installed on it. Which in turn would be useless.
     
  10. starnelka

    starnelka Thread Starter

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    Thank you all for your replies though I now find I'm quite confused. Firstly, I haven't thought of switching off Seagate but leaving it connected so I'll try that. As for it being a known issue with Seagate, surely I would have had the same problem when it was connected to my laptop? And I know nothing about boot orders whatsoever.
    Something else it does now which it didn't do before is run a full backup once a week. It used to back up quietly in the background every day without me having to make sure I don't switch off my pc. I've looked at the Seagate program but can't see anything I could change. Very frustrating.
     
  11. starnelka

    starnelka Thread Starter

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    I've checked the drive and find there is no on/off switch so the only way I can turn it off is by removing it from the ESB port.
     
  12. starnelka

    starnelka Thread Starter

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    Sorry, USB port.
     
  13. stantley

    stantley

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    You have an external drive that gets it's power from the USB port, it doesn't have a separate power source, so the method I gave you to try won't work.

    Look at the BIOS options, the boot order should be in there. It should be something like:

    1. Internal hard drive
    2. USB drive
    3. DVD drive

    Make sure your internal hard drive is number one in the boot order. You might also have the option to enable/disable booting from a USB drive. If it does you could set that to disable.

    Also what's the make and model of the desktop PC, you still have the laptop listed in you TSG computer specs.
     
  14. starnelka

    starnelka Thread Starter

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    I'm completely flummoxed now as I have no idea how to view, let alone check the BIOS. I'm not up to that standard. Also though my monitor is AOC I don't know the make or model of the PC and I'm too old to go crawling on the floor to try to see what the tower unit says. It was built for me.
    Not much help am I?
     
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