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Seagate External Harddrive error

2K views 7 replies 3 participants last post by  Jn668 
#1 ·
I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while.
 
#5 ·
You mean on another machine than the one I tested before.
No. I think you have done all the testing you can.

If it is under warranty, you can't take it out of the case. Time to make a claim on that warranty and kiss the data good-bye. Good thing you had everything backed up, right?
 
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