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seagate freeagent

Discussion in 'Hardware' started by casperblond, Jun 13, 2011.

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  1. casperblond

    casperblond Thread Starter

    Joined:
    Jun 13, 2011
    Messages:
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    I have a seagate freeagent and I was trying to upload a video to youtube. It froze so I shut down the internet site. Now my freeagent will not open. My computer sees it but when I try to open it, it says that another program is using it and to close any programs down. I have tried uninstalling the driver and reinstalling it. I have unplugged it and plugged it back in.....still the same error. I have my whole life in pictures on the drive......I cannot loose any of them.

    Any help would be appreciated
     
  2. Alex Ethridge

    Alex Ethridge

    Joined:
    Apr 10, 2000
    Messages:
    9,019
    There are two kinds of storage devices: those that have already failed and those that will. Data you have only one copy of is data you intend to not keep.

    Try the device on another computer. If it works there, you're saved.

    If not, your next step is to determine whether it is the enclosure that has failed or the hard disk inside.

    WARNING: Performing the next operation will void your warranty.

    Remove the disk from the enclosure and connect it internally to a desktop computer. If it works there you have determined the enclosure failed. If not, we have further work to do.
     
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