1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Search page won't open

Discussion in 'Web & Email' started by mom5kids, Jan 14, 2002.

Thread Status:
Not open for further replies.
Advertisement
  1. mom5kids

    mom5kids Thread Starter

    Joined:
    Jan 14, 2002
    Messages:
    3
    My daughter's computer won't let her open the search page. We can connect to our internet provider, but it keeps coming up that the page cannot be displayed or that no server can be found. We have internet explorer, and we even tried AOL but that won't do it either! We cannot find the problem!
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    You mean, when you click the Search button on your Internet Explorer bar?

    Try this:

    Go to Tools/Internet Options/Programs, and click 'reset Web Settings

    That ought to restore the default MS Search page.

    Here's how to make Google (currently the best and fastest search engine) your default when you click 'Search':

    http://www.google.com/options/defaults.html#default

    Good luck,
     
  3. mom5kids

    mom5kids Thread Starter

    Joined:
    Jan 14, 2002
    Messages:
    3
    When we click on internet explorer, it says this page cannot be displayed. I tried doing what you said, no luck. I tried puting that address for Google as the default page, still nothing.Please help!
     
  4. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
    2,323
    Download this file to your desktop, and then double click it. When it asks "Are you sure you want to add the information" click yes. It will tell you that the information was added successfully.

    This files is supposed to restore the IE search back to the default like when it was first installed.

    http://www.google.com/default.reg
     
  5. mom5kids

    mom5kids Thread Starter

    Joined:
    Jan 14, 2002
    Messages:
    3
    I tried your suggestion. No luck yet. At the top of the screen it says res://C:/WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm
    I don't know if this means anything, or not, but we need to find the problem!
     
  6. beach51

    beach51

    Joined:
    May 18, 2001
    Messages:
    1,199
    Hi mom5kids,lets try and repair IE.Go to Start>Settings>control panel>add and remove programs>highlight IE and internet tools>click remove>this will bring the dialog box up>put a tick in repair IE,click ok.

    Let us know if you get a clean repair.
     
  7. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/64857

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice