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Search under start menu does not work properly

Discussion in 'All Other Software' started by phake, Aug 14, 2003.

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  1. phake

    phake Thread Starter

    Joined:
    Aug 14, 2003
    Messages:
    1
    I'm on my G/F mother's DELL windows XP with a celeron processor, (SLOW) Everytime I go under my start menu to search for files on the C drive the SEARCH program freezes and says PROGRAM NOT RESPONDING, I've tried error checks and repairs, disk clean ups, defragmenting.... I'm lost . any clues to what the hell is goin on? I know it's a crumby processor/ computer but it's pretty new (january 2003), i don't understand. i can't figure this out for her.
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    33,873
    Hiya and welcome

    First off, try a general cleanup first

    Go to Tools | Internet Options. General tab. Under Delete Files, delete offline content. Also, clear the History.

    Content tab, under AutoComplete, clear Forms and Passwords.

    Advanced tab, under Browsing, look for Enable Insta on Demand. Untick.
    Under Security, look for Empty Tempory Internet... Tick.
    Apply and OK

    Go to Find Files and type in cookie. When found, open the folder, and delete all the cookies found.

    Go to Run and type MSINFO32
    On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

    Go here and download Spybot:

    http://security.kolla.de/

    click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

    Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
    These aren't needed for our present purpose, and you can always experiment with them later on.

    Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

    you may have to run spybot more than once to clear everything

    Remove everything pre-ticked in Red

    Regards

    eddie
     
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