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'Secure Connection Failed' notice

Discussion in 'General Security' started by corgidogz, Aug 9, 2011.

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  1. corgidogz

    corgidogz Thread Starter

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    I hope someone can help me. For the last few days, when I first put on the computer and using my RoboForm password software to login to my Google mail I get a 'Secure Connection Failed' notice appear. I keep closing out of it and it keeps reappearing. After about 12 goes it disappears. Then using my RoboForm I login to eBay and have exactly the same notice, keep closing out of it and reappearing until after only 3 or 4 attempts it finally disappears. Usually any site I visit after the first 2 sites is alright and I don't get this notice.

    The notice says: Secure Connection Failed www.trustplus.com:443 uses an invalid security certificate.(error code: sec error expired certificate)
    This could be a problem with the server's configuration or it could be someone trying to impersonate the server. If you have connected to this server successfully in the past the error may be temporary and you may try again later.

    Generally the sites in question are Gmail and eBay.

    My tech guy said he thought it was a RoboForm issue. RoboForm have told me it isn't. I am using XP and Firefox browser. Has anyone got an idea what this is and how I can get rid of it.
    Thanks.:mad:
     
  2. lunarlander

    lunarlander

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    See if your computer date and time is correct. Certificates have a valid period of use, and if your system date is incorrect, then the certificate will be seen as non-valid.
     
  3. corgidogz

    corgidogz Thread Starter

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    Thanks for the reply. My time and date on the computer are correct. When I used my little netbook this morning I didn't have any problems. It only appears on my desktop computer.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    it is nothing to do with roboform but is being caused by the trust plus plug in in firefox

    uninstall trust plus & all your problems will go away

    it is the trustplus certificate that has expired at end of July
     
  5. corgidogz

    corgidogz Thread Starter

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    Thank you. I thought might have been something like this. I can't find trust plus in my programmes so where do I go to uninstall it?
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    it is a firefox plug in so open firefox & select tools/addons & it should be there for uninstall
     
  7. corgidogz

    corgidogz Thread Starter

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    Thank you so much for your help dvk01, this worked a treat.
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
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