Secure websites

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Mrcobra

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Joined
Jul 16, 2000
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Ok I have a friend who has a win xp os on a dell. She has gone through dell help as well as tech help via her internet provider. What she is running into is, she cannot gain access to a page that is a secure website. (one in which you have to log into I guess) I believe she said that she is getting a pop up that says this page has expired, try to refresh or something on those lines. Bottom line is she cannot get to secure websites. Ex) Amazon.com Any ideas or thoughts on this ?



Thank you
 

Mrcobra

Thread Starter
Joined
Jul 16, 2000
Messages
896
no she does not.......I had her type in the url instead of using the favorite to see if that worked, but it didn't.
 
Joined
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I assume she is using IE as a browser? Make sure she is allowing cookies for the troubled site and that in Tools > Internet Options > Advanced under security she has both the 'Use SSL 2.0 and SSL 3.0 checked.
 

Mrcobra

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Joined
Jul 16, 2000
Messages
896
BillC said:
I assume she is using IE as a browser? Make sure she is allowing cookies for the troubled site and that in Tools > Internet Options > Advanced under security she has both the 'Use SSL 2.0 and SSL 3.0 checked.
Yes she is using IE, sorry I forgot to mention that. I will have her do what you have suggested here and get back to you sometime tomorrow night.....

thank you
 
Joined
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I had this happen to me once, have her clear the certificates under internet options; Contents tab, they can become corrupt and cause this problem. She might also delete the temp internet files.

Best of luck!
 
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