1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

security alert popup

Discussion in 'General Security' started by cindy42gold, Jan 4, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. cindy42gold

    cindy42gold Thread Starter

    Joined:
    Jan 4, 2011
    Messages:
    5
    I have been getting a security alert popup for several months now. I can't get rid of it. I usually restart my computer. But it comes back a short time later.
    Could someone help me please.
     

    Attached Files:

  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,567
    What does it say when you click View Certificate?
     
  3. Irukku

    Irukku

    Joined:
    Dec 27, 2010
    Messages:
    109
    Check if you have any web browser instances (I assume you only use IE) running in the background, in your task manager (Start->Run->taskmgr).

    And you should also click "view certificate" to find out what heck of a website is trying to get opened. :)
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
  5. cindy42gold

    cindy42gold Thread Starter

    Joined:
    Jan 4, 2011
    Messages:
    5
    Here's the files from my DeskTop.
     

    Attached Files:

  6. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    have you any idea what site you are trying to connect to
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Seems like there's a possible application on your computer trying to access the Internet, either to update or to do its task.

    Before getting that pop-up window again, leave your Task Manager open and note the new process(es) appearing at the same time. We might get an idea of the application causing it. It could very well be your "Update Checker" software, for example. If you can't see any new process(es), disable "Update Checker" and uncheck the entry for it in msconfig > Startup. Then, reboot the computer.
     
  8. calvin-c

    calvin-c Banned

    Joined:
    May 17, 2006
    Messages:
    1,098
    I've gotten similar messages from my email. My domain host aliases the email server to my domain name, but doesn't alias the certificate. Also I've gotten a similar message (except not about a secure connection) when my PC connects to my wireless printer. That comes from my firewall.
     
  9. cindy42gold

    cindy42gold Thread Starter

    Joined:
    Jan 4, 2011
    Messages:
    5
    I usually get the pop-up when the computer is ideal. Not when I'm connecting to a website. I'll come in the room and there it is. There are usually several on top of each other.
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    That's why I've brought up the idea in post #7...
     
  11. cindy42gold

    cindy42gold Thread Starter

    Joined:
    Jan 4, 2011
    Messages:
    5
    It has Windows Update. Is that the "Update checker" ?
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796

    Attached Files:

  13. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    when you get that pop,up next time, select the more info button & see if it tells you what program or website
    Also select the view certificate button & copy the details there so we can see what is wrong
    Phantom is most likely on the right track where it is very likely to be an updater trying to update or check for updates
     
  14. cindy42gold

    cindy42gold Thread Starter

    Joined:
    Jan 4, 2011
    Messages:
    5
    I have deleted File Hippo from my computer. So far so good. No more pop-ups.
    Thank You for your help : )
     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You're welcome!
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/972716

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice