security alert popup

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cindy42gold

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Jan 4, 2011
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I have been getting a security alert popup for several months now. I can't get rid of it. I usually restart my computer. But it comes back a short time later.
Could someone help me please.
 

Attachments

Joined
Dec 27, 2010
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109
Check if you have any web browser instances (I assume you only use IE) running in the background, in your task manager (Start->Run->taskmgr).

And you should also click "view certificate" to find out what heck of a website is trying to get opened. :)
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
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have you any idea what site you are trying to connect to
 

Phantom010

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Mar 9, 2009
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Seems like there's a possible application on your computer trying to access the Internet, either to update or to do its task.

Before getting that pop-up window again, leave your Task Manager open and note the new process(es) appearing at the same time. We might get an idea of the application causing it. It could very well be your "Update Checker" software, for example. If you can't see any new process(es), disable "Update Checker" and uncheck the entry for it in msconfig > Startup. Then, reboot the computer.
 

calvin-c

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May 17, 2006
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1,098
I've gotten similar messages from my email. My domain host aliases the email server to my domain name, but doesn't alias the certificate. Also I've gotten a similar message (except not about a secure connection) when my PC connects to my wireless printer. That comes from my firewall.
 

cindy42gold

Thread Starter
Joined
Jan 4, 2011
Messages
5
I usually get the pop-up when the computer is ideal. Not when I'm connecting to a website. I'll come in the room and there it is. There are usually several on top of each other.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
when you get that pop,up next time, select the more info button & see if it tells you what program or website
Also select the view certificate button & copy the details there so we can see what is wrong
Phantom is most likely on the right track where it is very likely to be an updater trying to update or check for updates
 

cindy42gold

Thread Starter
Joined
Jan 4, 2011
Messages
5
I have deleted File Hippo from my computer. So far so good. No more pop-ups.
Thank You for your help : )
 
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