I have a new computer with windows xp. An embroidery software program that worked fine on 98 won't open and I get the "security device not found" error message. I have downloaded all the updates from the microsoft web site as well as a patch for the software program to make it compatible with xp without any luck. Also tried to run the program in the 98 compatibility mode but it won't open either. Unable to get tech support from the companies. Any suggestions greatly appreciated.