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Selective Disconnects from Belkin Surf+ Router & Win 7

Discussion in 'Networking' started by martinc199, May 24, 2011.

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  1. martinc199

    martinc199 Thread Starter

    Joined:
    May 24, 2011
    Messages:
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    Hi there all. Newbie here. I have a strange problem I can't get to the bottom of. I have replaced my father's wired modem (he's with PostOffice.com in the UK) with a Belkin Surf+ (F7D2301uk) router running firmware version 1.00.16. When he tries to access the network from his Tosh C660 Win 7 Home Premium, 64bit laptop the network connection between the laptop & router disconnects after a minute or so. The only way to reestablish a connection is to Disconnect and Connect again in the Wireless Network section of Networking panel. But here's the weird bit. My own Mac Book keeps connected fine without any problems as does my Sony Ericsson X10 phone.

    I'm stumped so any help on the matter would be much appreciated.

    Thanks in advance.
    MC
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    Make sure the wireless driver is the latest from the laptop manufacturer's web site (assuming it's an integrated adapter).

    Make sure the router has the latest firmware; then reset the router to factory default settings and reconfigure it.

    If still a problem, after a disconnect ...

    Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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