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Sending mail in Outlook 2003

Discussion in 'Business Applications' started by lizzii911, Nov 17, 2005.

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  1. lizzii911

    lizzii911 Thread Starter

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    Hi all. I have been searching for answers to 2003 Outlook problems I am having... I noticed someone else with the exact problem, however his solution didn't work for me, possibly because he was on dial up and I am not... I am able to receive email in outlook, but cannot send it. Error messages have ranged from error 550 address rejected, to no error just the email is returned... I have checked settings approx. 4,000 times, deleted and recreated the account, even purchased a new office package and reinstalled everything.. I am getting NOTHING!! I am using charter.net if that makes any difference, however, when I contact them, they assure me its not a problem on there end... I am afraid I will have to set my computer on fire if I don't get this solved soon.. either that or I will certainly be bald!!!
    PLEASE HELP!!!
     
  2. EAFiedler

    EAFiedler Moderator

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  3. lizzii911

    lizzii911 Thread Starter

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    that actually wasn't the one, but its nice to know others have been having this problem for some time now...
    the error message listed in that forum is the same one i am getting.. actually, now that i put in the full login name w/ domain I am not getting the error message at all.. just still can't send email.. they all come back from system administrator : '[email protected]' on 11/17/2005 6:29 PM
    550 #5.1.0 Address rejected.
     
  4. EAFiedler

    EAFiedler Moderator

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    You are trying to send a message using a Comcast e-mail account on Charter's smtp server?
    Do they share servers? :confused:
     
  5. lizzii911

    lizzii911 Thread Starter

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    no.. im sorry..
    I am sending from charter to a comcast account. My outlook settings are all charter...
     
  6. lizzii911

    lizzii911 Thread Starter

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    not that who i am sending to seems to matter.... i just can't send to anyone.
     
  7. EAFiedler

    EAFiedler Moderator

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    Will a Test message to your account go through?
     
  8. lizzii911

    lizzii911 Thread Starter

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    yes... actually that is a recent thing... I just got it to do that today..
     
  9. EAFiedler

    EAFiedler Moderator

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    Click here and see if you can send a message to me.
    If it fails, please post the exact error message.
     
  10. lizzii911

    lizzii911 Thread Starter

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    no go.... here is the email i received from system administrator:
    Your message did not reach some or all of the intended recipients.

    Subject: test email
    Sent: 11/17/2005 7:24 PM

    The following recipient(s) could not be reached:

    '[email protected]' on 11/17/2005 7:24 PM
    550 #5.1.0 Address rejected.
     
  11. lizzii911

    lizzii911 Thread Starter

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    sorry - wasn't sure if you wanted that email posted ... I edited the address just in case..
     
  12. EAFiedler

    EAFiedler Moderator

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    Let's check the E-mail account settings then.
    Tools > E-mail Accounts > View or change existing accounts
    Highlight the Account and select Change
    You are using these settings for your servers?
    pop.charter.net
    smtp.charter.net


    Click the More Settings button.
    Click the Outgoing Server tab
    Place a check mark in: My outgoing server (SMTP) requires authentication

    Then try sending me another message.

    Thanks for the edit. ;)
     
  13. lizzii911

    lizzii911 Thread Starter

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    all of those setting were just as I had them...message still didn't go.. same error came back
     
  14. lizzii911

    lizzii911 Thread Starter

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    don't know if this is relevant, but whenever I do a test email, it comes twice.
     
  15. EAFiedler

    EAFiedler Moderator

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    Try unchecking the remember password option from the e-mail settings, then send the Test message.
    Outlook should ask for the password, when it does manually enter the password.
     
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