1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Serious administrative privilege problem affecting computer security

Discussion in 'Windows Vista' started by Lit_Reflex, Oct 21, 2014.

Thread Status:
Not open for further replies.
Advertisement
  1. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    Hello!

    I tried getting help for this from the Adobe forum however the person there who helped me didn't even understand what the heck I was telling him so I need help from you guys.

    It all started with trying to update my Flash Player. The update program alerted me to the presence of a new update but claimed the need for administrative privilege to execute.

    This is unprecedented. In my use of a "guest" account in my copy of Windows Home Premium X64 I have always been able to install programs without administrative privilege.

    So I attempted to find the file responsible for these updates but could not (so as to elevate the process).

    I downloaded the installer again and ran it as admin. It still failed.

    I got tipped off to an offline installer that has everything in it and tried running that as admin. It still claims "process not elevated".

    I tried installing the Bing desktop. I ran as admin. It claims to not have admin privilege.

    Apparently I must find a way to change accounts to full administrator mode but found out that Windows Vista and newer "hide" this account.

    I found the way to enable it.

    You bring up a command prompt with admin privilege and type "net user administrator /active:yes".

    NOW WINDOWS TELLS ME THAT MY ADMIN PRIVILEGE EXECUTION OF CMD.EXE LACKS ADMINISTRATIVE PRIVILEGE!!!!!!!!

    Without resolution this problem will end up forcing me to buy Windows 8, an operating system I want to avoid if at all possible.

    Also of some degree of importance is the fact that I cannot AFFORD a new copy of Windows until March or April.

    Please help me.
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    Hi Lit_Reflex,

    Welcome to TSG! (y)

    ---------------------------------------------------------------

    Before addressing all of that directly, let's take a step back.

    What is it exactly you are trying to do?

    How many user accounts are setup on the on the computer (not including the administrator account you enabled using Command Prompt)?
     
  3. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    This issue affects my ability to use patch security vulnerabilities in Flash. It also impacts my ability to install certain programs.

    My use of Windows may be totaled. I may not be able to install applications or games AT ALL.

    I have two guest accounts, one I did not create.

    The Admin account I tried enabling did not enable. I told you it claims the need of admin privilege when I already gave it to it.

    I am particularly upset because I have already experienced a computer completely breaking recently and this recent change is the last straw.
     
  4. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    I may be able to jerry-rig my way into access privilege by changing the permissions of these "guest" accounts, however, I am aware that in doing so I may be forfeiting some necessary security precautions, the polar opposite of what I am trying to do!
     
  5. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    OK I tried giving user accounts full control of the system and I was denied access to changing any permissions.

    Apparently my copy of Windows 7 has spontaneously broken and I must buy Windows 8.

    I do not look forward to the start menu as I have used the pre-release preview of the OS and HATE IT!

    Edit: Do note please that I was only going to do that temporarily so as to enable the hidden Admin account.
     
  6. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    You do not need to purchase Windows 8 because settings within Windows 7 have been changed -- that would be jumping the gun a bit. ;)

    --------------------------------------------------------------------------

    Please log on to an administrator account and create a new user account with full administrative privileges.

    Once you have done this let me know.

    See here for instructions on how to do this.
     
  7. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    Sir I do appreciate you helping me in this matter but it would be very nice if you would please take note of things I have already addressed.

    The administrator account in Windows 7 is hidden and the method for unlocking it requires that CMD.EXE be run as administrator and a command be entered, which does not work!

    I do believe Windows is broken.
     
  8. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    What do you know????? I can't install Windows updates!

    Without a resolution I believe purchasing Windows 8 is perfectly reasonable.
     
  9. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    Well apparently you were insulted despite my efforts to be as kind as possible about pointing that out.

    Guess I gotta buy Windows 8.
     
  10. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    This is a completely volunteer website and there is no guarantee that someone is available to help you at all times.

    Before, I wasn't insulted by anything you said as I did not have time to read your multiple responses.

    According to Tech Support Guy rules, you need to wait at least 24 hours before "bumping" your thread after your last post.

    --------------------------------------------------

    For the record, you do not need to use Command Prompt to create a new user profile. The GUI within Control Panel works perfectly fine.

    If you want to spend close to $200 for a new operating system, that is your choice. I was simply informing you it was not necessary.

    Good luck with your problem.
     
  11. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    It is impossible to create a new administrator account, it is impossible to unhide the one created during installation, changing permissions for user accounts does not work.

    I need to buy Windows 8.1 and I found a digital copy for $69.99 that is the Professional version and includes X64 support.

    Thank you for your help but I'm afraid no one I ask to help has any idea what to do.
     
  12. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,233
    First Name:
    David
    Lit_Reflex,

    It appears that you at one time was using an account that was a member of the Admin group and you changed it to the "Guest" group. This has now locked you out of your system. You always need to have a Admin account to access some parts of the system.

    You might try and restart the machine into the Safe mode, using the Hidden Administer account and password (if you set one). This will allow you to change your "prime" user account back to Admin.
     
  13. Lit_Reflex

    Lit_Reflex Thread Starter

    Joined:
    Oct 21, 2014
    Messages:
    13
    I have not done this, however, it is possible that a hacker has compromised my system.

    I do indeed thank you for providing some new insight into this issue and I will see what is available to me in Safe Mode.

    I have seen someone suffering from an issue within Windows, as in not caused by third party code including malware and hacking, where even while logged in as Admin he was locked out of his system COMPLETELY.

    I do not recall the solution, though I have bookmarked the post in case of possible relevancy.

    Perhaps this is not the hacking incident I have been thinking it to be...

    If so, shame on Microsoft for not detecting and fixing this issue long ago.
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1135891

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice