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Serious Lag and not responding issue on XP

Discussion in 'Windows XP' started by NeedNewName01, Feb 17, 2013.

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  1. NeedNewName01

    NeedNewName01 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    10
    I cant play games w/o lagging or search the web. Also sometimes cant even load youtube videos. MY dl speed is anywhere between 20-40mb and upload is anywhere from 10-25 mbs. Working with Intel(R) Pentium(R) 4 CPU 2.80GHz 2.79GHz 1.50 GBz RAM. Ive ran Malwarebytes and removed a trojan. No change.
     
  2. NeedNewName01

    NeedNewName01 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    10
    Including Hijack report:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:04:25 PM, on 2/17/2013
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\Program Files\Microsoft\BingDesktop\BingDesktopUpdater.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\WINDOWS\system32\IoCtlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [BingDesktop] C:\Program Files\Microsoft\BingDesktop\BingDesktop.exe /fromkey
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [SearchProtection] C:\Documents and Settings\All Users\Application Data\Search Protection\_run.bat
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OE1FSC1STVhMVy1ITjQ0QS1CQUJQQS1TR1hKQy1QRU1CUg"&"inst=NzYtMTQzMjYzOTkyNC1UMTctVTg1KzEtU1QxKzItRlA5KzYtTjFGKzEtQkFSOUcrMS1UQjkrMi1GTCs5LUREVCswLVhPOSsxLVhPMzYrMS1UVUcrMy1ERDEwKzEtU1QxMEFQUCsx"&"prod=94"&"ver=10.0.1430
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &Search - ?p=ZUman000
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1228520411265
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1359055561740
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe (file missing)
    O23 - Service: Google Update Service (gupdate1ca673961222a4a) (gupdate1ca673961222a4a) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Unknown owner - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoCtlSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: WUSB54GSC - Unknown owner - C:\Program Files\Linksys\WUSB54GSCv2\WLService.exe (file missing)

    --
    End of file - 7998 bytes
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,458
    First Name:
    Frank
    What's the brand name, model name, and model number of that computer?

    ----------------------------------------------------------

    Go here, then click the "Download @ Author's Site" link to download and save AVG Remover.

    Close all open windows first, then run the removal tool.

    It's designed to find and remove all the leftover "debris" of AVG that you apparently had in that computer.

    ------------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the ENTIRE file here.

    -------------------------------------------------------------
     
  4. NeedNewName01

    NeedNewName01 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    10
    ĀµTorrent
    32 Bit HP CIO Components Installer
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.4.6
    Adobe Shockwave Player 12.0
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    avast! Pro Antivirus
    AviSynth 2.5
    Belkin USB Wireless Adapter
    Bing Desktop
    CCleaner
    Cole2k Media - Codec Pack (Advanced) 7.1.0
    Compact Wireless-G USB Network Adapter with SpeedBooster
    Dell Driver Reset Tool
    Digital Line Detect
    DivX Codec
    DivX Player
    DivX Plus DirectShow Filters
    DivX Web Player
    Download Updater (AOL LLC)
    EZ-DUB
    EZ-DUB Finder
    Google Chrome
    Google Update Helper
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Customer Participation Program 13.0
    HP Imaging Device Functions 13.0
    HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5
    HP Print Projects 1.0
    HP Smart Web Printing 4.60
    HP Solution Center 13.0
    HP Update
    HPDiagnosticAlert
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet for Wired Connections
    Java 7 Update 13
    Java(TM) 6 Update 29
    Malwarebytes Anti-Malware version 1.70.0.1100
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft Download Manager
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 18.0.1 (x86 en-US)
    Mozilla Maintenance Service
    MSN
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP3 Parser (KB2758694)
    Nikon Message Center 2
    Picture Control Utility
    QuickTime
    Redist
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows XP (KB923789)
    SoundMAX
    swMSM
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB2598845)
    VC80CRTRedist - 8.0.50727.4053
    Verizon Activation
    Verizon Download Manager
    Verizon Media Manager
    ViewNX 2
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Vz In Home Agent
    WebEx Support Manager for Internet Explorer
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR archiver
    ZTE USB Drivers
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,458
    First Name:
    Frank
    Java(TM) 6 Update 29 needs to be uninstalled.

    Java 7 Update 13 needs to be updated to Java 7 Update 15.

    SUPERAntiSpyware Free Edition 5.6.0.1014 needs to be installed.

    -------------------------------------------------------

    After the above has been done and the computer has been restarted, start

    Malwarebytes Anti-Malware

    SUPERAntiSpyware


    then update their definition files, then run a quick scan with each of them.

    After each quick scan is finished, select and remove EVERYTHING they find.

    -------------------------------------------------------
     
  6. NeedNewName01

    NeedNewName01 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    10
    Ran both programs and removed 14 items! But alas i cannot download the java update as my pc is
    32 bit.
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,458
    First Name:
    Frank
    You need to select the "Windows x86 Offline" file (30.05 MB) for Windows 32-bit.

    ---------------------------------------------------------

    What's the brand name, model name, and model number of your computer?

    ---------------------------------------------------------
     
  8. NeedNewName01

    NeedNewName01 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    10
    Dell Dimension 4700. windows xp home edition. Thx for helping me! :)
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,458
    First Name:
    Frank
    Here is the support and driver downloads site for the Dell Dimension 4700 desktop.

    You might want to add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    According to its product specs section, it has 4 slots and supports a maximum of 4 GB of DDR2 PC2-5300(DDR2-667) RAM - 1 GB in each slot.

    Considering how you use that computer, you might consider maxing it out with RAM.

    Windows XP will recognize and use only about 3.25 GB of it, but it's better than the 1.50 GB that's currently in it.

    http://www.amazon.com/Upgrade-Dimension-Series-PC2-5300-NON-ECC/dp/B001KJD084

    http://www.crucial.com/store/mpartspecs.aspx?mtbpoid=80ABFAD3A5CA7304

    http://www.memorystock.com/orderitem.asp?it=727ms-727&MnfId=&MdlId=48796

    ----------------------------------------------------------
     
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