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Serious problem - is it a hardware fault or software ?

Discussion in 'Hardware' started by GVilleneuve, Oct 2, 2004.

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  1. GVilleneuve

    GVilleneuve Thread Starter

    Joined:
    Sep 18, 2002
    Messages:
    11
    Recently I took delivery of a new PC

    Intel Pentium 4 540 "LGA775 Prescott" 3.2GHz (800FSB) with HT Technology
    Asus P5AD2 Premium 925X (LGA775) Motherboard
    Western Digital Caviar Special Edition 200GB 2000JB ATA-100 8MB Cache
    AOpen H600A Super Tower 300W PSU
    Corsair 512MB DDR2 XMS2-5400 Pro
    Windows XP Pro (already owned)

    Everything was going fine until I connected to the net for the first time and got a virus that made the pc keep restarting itself and freezing up the net

    As a result of this I decided to reformat the hard drive and start from scratch, nothing unusual there yes but as I had never reformatted before I by mistake tried to reinstall Windows via desktop instead of reformatting the hard drive first and that is where the problems began, when I tried to reformat the hard drive like i should have done in the first place my pc kept refusing saying that there were programs already running (the virus I guess)

    Now when I try and install Windows via boot up it comes up with the following error message every time that I try and install Windows via boot up

    stop; 0x0000007b (0xf898563c, 0xc0000034, 0x00000000, 0x00000000)

    This also happens if I change over hard drives so it can't be a hard drive problem, BIOS update has also been installed so that is running normally

    So is it a) a faulty XP disc b) a problem with the motheboard c) a system virus

    I need to know as it simply won't let me install Windows even after reformat or switching drives
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,815
    First Name:
    Rob
    Sounds like the computer is not booting of the CD. You need to go into the BIOS setup when the computer first turns on, usually press F2 or DEL, and find the Boot Order. Make sure the Boot Order has the CD-ROM in the sequence before the hard drive. Then save and exit. Now when the computer starts with the XP CD in the drive it should come up and ask you to press any key to boot off the CD which is what you want to do. Then follow the onscreen instructions. You will probably want to do a new/clean install of XP so you will want to format the drive when asked.

    Here's some installation guides:
    http://www.michaelstevenstech.com/cleanxpinstall.html
    http://www.blackviper.com/Articles/OS/InstallXPHome/installxphome1.htm
     
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