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Serious Problem

Discussion in 'Windows XP' started by saiyuki, Apr 17, 2004.

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  1. saiyuki

    saiyuki Thread Starter

    Joined:
    Dec 21, 2003
    Messages:
    83
    Ok, my norton internet secutiry 2004 was playing up - blocking everything out when it shouldn't have done.
    natural solution - reinstall norton.

    I uninstall it about to reinstall it, but i need music on. Windows Media player - 'An internal application error has occured'.

    The last time this happened, viruses were on my system, and killed it beyond repair. Reformatting was needed.

    I go to system restore back to earlier on today, but system restore no longer works. It either doesnt open, or it opens the main window with a white screen.

    Do i, reinstall norton internet secturity and look for viruses?

    not reinstall, but just reboot and hope it is ok?

    install a different virus detector, and look?

    reformat computer?

    cheers.
     
  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    Download HijackThis And do a scan of your system and post it. There are some here that are very good at diagnosing the log, and most likely will spot something there that is causing this issue.
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Try a reboot to last known good configuration.
     
  4. saiyuki

    saiyuki Thread Starter

    Joined:
    Dec 21, 2003
    Messages:
    83
    Logfile of HijackThis v1.97.7
    Scan saved at 19:43:41, on 17/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Google\ggviewer81-5.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\Slash\My Documents\My Games\Instilations\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\IncrediFind\BHO\IncFindBHO.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: LBBHO - {EFD84954-6B46-42f4-81F3-94CE9A77052D} - C:\WINDOWS\lbbho.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
    O3 - Toolbar: Startnow - {1BC1FC4B-B0D2-4D8D-9307-2E40E2A8C257} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NewDotNet\newdotnet6_22.dll,NewDotNetStartup
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
    O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38051.5190277778
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw9fd.law9.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab


    Elo. Hope that'll help.

    If there arnt any responces in the imidiate future, I will restart on last known configuration, and reply with the result. Cheers
     
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