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Seriously slow computer and getting slower

Discussion in 'Windows 7' started by Freya2003, Jul 29, 2012.

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  1. Freya2003

    Freya2003 Thread Starter

    Jun 27, 2012
    Good day out there, I would really appreciate any help anyone could give me on the problems I'm having with my HP laptop that I lent to my husband's children. When I first got it back it was slow, but as time has gone by it's so slow now that sometimes it can't keep up with my typing.
    As I was looking at other people's posts about slow computers w/ high CPU usage (mine is also showing that), I read about looking at the task manager and disabling apps that I'm not using, that take up a lot of memory. As I was doing this and looking for other things I could get rid of I noticed that my D drive is almost full. !7.2 GB is full and 2.49 GB is left I have attached a print screen of the the files that were saved on it. Are they supposed to be saved there and if not is this what's causing my problems? If they're not supposed to be there, is there any way to get them off? Below is my system info. Thanx for any help.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD V140 Processor, AMD64 Family 16 Model 6 Stepping 3
    Processor Count: 1
    RAM: 1786 Mb
    Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 256 Mb
    Hard Drives: C: Total - 220532 MB, Free - 172126 MB; D: Total - 17637 MB, Free - 2550 MB;
    Motherboard: Hewlett-Packard, 1604
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

    Attached Files:

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  3. Grob needs help

    Grob needs help

    Mar 3, 2009
    hi and welcome to tsg.
    i would not advise touching the recovery drive, just leave that how it is as it looks fine.
    have you scanned for viruses/spyware/malware? if not do so and state which anti virus you have used
    try fragmenting the pc.
    open up task manger and look to see what processes are using a large amount of memory and post the large one here.

    hope this helps
  4. 1002richards

    1002richards Retired Trusted Advisor

    Jan 29, 2006
    This forum does not recommend the use of 'tune up' or registry cleaner type programmes. Full explanation here:

    If you suspect malware/virus please follow the instructions here:

    Please be patient as there are loads of people seeking help and not that many experts to step in.

    There may be other replies here too.

    Hope this helps?

  5. flavallee

    flavallee Frank Trusted Advisor

    May 12, 2002

    What's the model name and complete model number of that HP/Compaq laptop?

    If you don't know for sure, advise what the product number(P/N) and/or model number(M/N) on the sticker is.

    It's my guess your husband's children have infected it and loaded unknown programs in it.

    Do the following in the order that they're listed.


    Go to Control Panel - User Accounts.

    Select "Change UAC Settings".

    Move the slider down to "Never Notify", then click OK.

    Restart the computer.


    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and allow its main window to load.

    Uncheck "Do not show this window when I start HiJackThis".

    Click "Do a system scan and save a log file".

    When the scan is finished in 30 - 60 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the ENTIRE log file here.


    Start HiJackThis.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the ENTIRE file here.

  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003

    You are not authorized to give malware removal advice. Please refer to this section of the rules and refrain from doing that in the future:
  7. aks56h


    Jul 30, 2012
    My apologies again
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    Thank you. :)
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