Server's certificate chain is incomplete


Thread Starter
Jul 19, 2021
Hello, I'm trying to start an e-commerce site on Facebook and I am getting the following errors. I don't know much about computers so this is a foreign laguage to me. Any help would be greatly appreciated.

\Warnings That Should Be Fixed
  • SSL Error
    Can't validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.
  • Curl Error
    Curl error: 60 (SSL_CACERT)
  • Inferred Property
    The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.
  • Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
When and how we last scraped the URL
Time Scraped2 seconds agoScrape Again
Response Code0
Fetched URL
Canonical URL



Apr 15, 2007
You are probably missing a Trusted Root or Trusted Intermediate Root certificate.
If you check the properties of the Certificate in a browser, it should display the root certificates issued and trusted by the certificate authority.
Go Daddy Root Certificate Authority - G2
Go Daddy Secure Certificate Authority - G2 <-- complains about this one for some reason.

You can view your certificates stores on your web server via Control Panel, Internet Options, Content, Certificates. If the cert is missing just insert the CER/CRT file to Intermediate Certificate Authorities store.

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