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Service Pack 2 Setup Error

Discussion in 'Windows XP' started by Harvard2015, Jul 5, 2007.

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  1. Harvard2015

    Harvard2015 Thread Starter

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    "The Version of windows you have installed does not match the update you are trying to install." HELP PLEASE....
     
  2. ozrom1e

    ozrom1e

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    Welcome to TSG.....

    With out knowing what or anything about the computer it is kind of difficuklt to help with this except to say it looks like whatever update you are trying to install is not for whatever version of Windows you have.

    Some system specs and a little bit of info about what is going on would be helpful here?
     
  3. Harvard2015

    Harvard2015 Thread Starter

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    you can look at my system specs next to my name....clikc the little comp thing... It is

    2.66 GHz
    Intel Pentium 4
    512mb DDR SDRAM
    NVIDIA GeForce 4 MX 440
    Windows XP Professional
     
  4. BobJam

    BobJam

    Joined:
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    Messages:
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    In order to help you, the people here will need a lot more information.

    Like:

    1. When does that message pop up?? I'm assuming it's after you download an update, and before it tries to install, but let us know for sure.

    2. Are you downloading updates manually from the Windows Update site, or are you just getting automatic updates via the Security Center??

    3. What version of the OS do you have??

    4. How was it installed - i.e. did it come preinstalled on the machine when you bought it, or was it an install you did yourself??

    5. Do you have the OS CD???

    6. When was the OS installed??​

    There may be more info needed before anybody can help you, but this would be a good start.
     
  5. The Hound

    The Hound

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    May 27, 2007
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    If the update giving you the message is MS06-020, check this...
     
  6. Harvard2015

    Harvard2015 Thread Starter

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    1. It comes up after it extracts the files
    2. Manually from the site
    3. OS?!?
    4. How was WHAT installed?
    5. again, OS?!?!
    6. " "
     
  7. The Hound

    The Hound

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    O/S--operating system, like Windows XP Home Edition Service Pack 2.
     
  8. Harvard2015

    Harvard2015 Thread Starter

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    How do i find out my operating system...
     
  9. Harvard2015

    Harvard2015 Thread Starter

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    I find out...my OS is---

    Windows XP
    Home Edition
    Version 2002
    Service Pack 1
     
  10. The Hound

    The Hound

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    So you're going to the windows update site, clicking 'scan for updates', and doing the express install?
     
  11. Harvard2015

    Harvard2015 Thread Starter

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    Um...I go to microsoft.com and go to downloads section, and search "service pack 2" and download it..
     
  12. ozrom1e

    ozrom1e

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    This was what you posted for the specs and now you post

    find out...my OS is---

    Windows XP
    Home Edition
    Version 2002
    Service Pack 1

    I am getting confused. Like was said we are going to need some system specs and correct ones at that.

    Also where did you get the service pack that you downloaded and is it service pack 2?

    How large was the file?
     
  13. Harvard2015

    Harvard2015 Thread Starter

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    Well, I am trying the express updates like hound said...and if it doesnt work, i will let yall know.
     
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