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Service Pack 4 - Uninstall

Discussion in 'Windows XP' started by Ash_11, Sep 11, 2003.

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  1. Ash_11

    Ash_11 Thread Starter

    Joined:
    Sep 19, 2002
    Messages:
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    Hey Everyone

    My co-workers were upgrading Laptops to Service Pack 4 from Service Pack 3 on W2k Machines. However, they neglected to do an Archive. Now, the Laptops cannot connect via VPN, it keeps saying that the required port or connection is not available. Anyway, if you uninstall SP 3, the vpn works, however there are about 20 laptops that were not archived. Is there a way to uninstall SP 4 on these laptops that were not archived? (Other then doing a windows re-install, then applying the sp 3 again.
     
  2. Casey820

    Casey820

    Joined:
    May 3, 2002
    Messages:
    535
    Rather than revert to an old service pack, I suggest contacting the VPN vendor/support personnel and getting the problem with SP4 resolved.

    A service pack is just a collection of patches. If there's a critical security patch in SP4 that's causing the problem, you need to get the software fixed.

    It could be a very simple fix. Have you tried reinstalling the VPN software?
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    There is no way to uninstall SP4 without archiving it, unless you have an image backup before the install.
     
  4. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
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    Without an image backup, the only thing you can do is a "repair" install. This will put the computer back to whatever service pack is on your install disk. All data, installed programs, etc are still available. You will then need to reapply sp3, patches, hot fixes,etc.
     
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