1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

services.exe uses all my cpu

Discussion in 'Virus & Other Malware Removal' started by huliander, Dec 26, 2010.

Thread Status:
Not open for further replies.
  1. huliander

    huliander Thread Starter

    Joined:
    Dec 26, 2010
    Messages:
    2
    hello,
    i am sorry to make another post on this type of problem since i saw i am not the first that has had it, but i couldnt find someone with actually the same problem as i have.
    very simply i have this one and only process called services.exe, whos path is C:\WINDOWS\system32\services.exe, which is causing me terrible problems.
    at the start up of my pc the cpu and memory usage of this process is normal (o% and 3.400 k). when i start up firefox (or chrome, or whatever) the cpu and memory usage start mounting until i cannot do anything whithout this taking hours, the mouse arrow moves terribly slowly, and so on (the cpu usage goes from 0 to 90%, mem usage stabilizes around 150.000K).
    it is impossible to terminate it via task manager(critical systyem process), i scanned my pc with avira antivir personal, spybot s&d, and Super anti spyware, which dont find anything. i tried a program called processviewer which makes it possible to kill any process, as soon as i kill services.exe a window appears saying "windowsNT authority system has found a problem[...], your computer will shut down in 60 seconds".
    i tried a lot of options found on the internet, but all of them seem to say that i should have 2 services.exe, one normal one and one malware, located in another folder that is not system 32. i only have one, located in the right place.
    please help me, i hope one of you has an answer to my problem, that makes me unable to work or play.
    here is a log of hijack this, done just now, when services exe uses 15 %of CPU and 121.800 KB. (btw i see now that firefox has 170.000Kb of mem usage, and one of the svchost exe goes up to 25% cpu usage and 6.000 kb).
    thank you so much.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 18.31.33, on 26/12/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Programmi\Avira\AntiVir Desktop\sched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Programmi\Avira\AntiVir Desktop\avgnt.exe
    C:\Programmi\iTunes\iTunesHelper.exe
    C:\Programmi\File comuni\Java\Java Update\jusched.exe
    C:\Programmi\Avira\AntiVir Desktop\avguard.exe
    C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Programmi\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programmi\Avira\AntiVir Desktop\avshadow.exe
    C:\Programmi\Java\jre6\bin\jqs.exe
    C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
    C:\Programmi\File comuni\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Programmi\CDBurnerXP\NMSAccessU.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Programmi\iPod\bin\iPodService.exe
    C:\Programmi\Mozilla Firefox\firefox.exe
    C:\Programmi\Mozilla Firefox\plugin-container.exe
    C:\Documents and Settings\Proprietario\Desktop\aaa\PrcView.exe
    C:\Documents and Settings\Proprietario\Documenti\Download\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
    R3 - URLSearchHook: the blinkx toolbar - {F08555B0-9CC3-11D2-AA8E-000000000567} - C:\Programmi\blinkx Remote Toolbar\the_blinkx_shook.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
    O2 - BHO: The blinkx Toolbar - {0069B690-7A2B-41C5-98CA-9F535B4C8532} - C:\Programmi\blinkx Remote Toolbar\the_blinkx_bho.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Programmi\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [avgnt] "C:\Programmi\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [PrevxRootkitRemovalTool] "C:\Documents and Settings\Proprietario\Documenti\Download\0415C2457E4E44F4ACB6.EXE" -scan
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Proprietario\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Programmi\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Avira AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Servizio di Google Update (gupdate1c9f58dfe567fa) (gupdate1c9f58dfe567fa) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Programmi\File comuni\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: NMSAccessU - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 7302 bytes

    :(:(:(
     
  2. huliander

    huliander Thread Starter

    Joined:
    Dec 26, 2010
    Messages:
    2
    the precise message that i have when i terminate forcibly services.exe is:
    the shut down of the pc has been started by NTAUTHORITY/SYSTEM.
    the system process C:\windows\system32\services.exe has been terminated in unexpected way with code state -1163010323. the system will be shut down and rebooted.
    (i am translating in english from an italian system, sorry for the mistakes that i'm sure i have made :))
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/970740

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice