Setting up server email account, can send but can't receive email?

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baileyom2011

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Oct 14, 2011
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Hi, firstly please bear with me as i'm new to this. I'm trying to setup the email on our virtual server through cpanal and using Thunderbird 3 (although i did try it with Outlook 2007 and the same results.)

Using the given Incoming and Outgoing mail server info given (mail.domain.co.uk) and the mail server username, I get a failed to find error (using both POP3 and IMAP). If I change that too the SSL settings for Incoming / Outgoing (serverusername.miniserver.com), it works and autofinds Connection Security as STARTTLS and finds the ports too. With this I can send emails fine, but I am not getting incoming emails, and I don't know enough about it too see what I'm doing incorrect, any help would be great, thanks.

I posted this on yahoo answers first, but the only response I got was "restart your outloook and try later." *facepalm* Glad to have found a place more dedicated to such problems. :cool:
 
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