1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

several issues after reformating

Discussion in 'Windows XP' started by kenisaim, Oct 9, 2008.

Thread Status:
Not open for further replies.
  1. kenisaim

    kenisaim Guest Thread Starter

    Joined:
    Oct 9, 2008
    Messages:
    2
    I recently had to reformat my computer, and after installing windows updates and downloading some of my old software i have had a few problems.

    First off, i have no sound. I have tried uninstalling and reinstalling my driver, but still have the same error "the device cannot be started."

    Secondly, i cannot setup my dual monitors. They worked fine before i was forced to reformat but now they both show the same thing.

    Computer:
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 3
    Internet Explorer 6.0.2900.5512
    Computer Name KENNETH
    User Name kenneth adair
    Logon Domain KENNETH

    Motherboard:
    CPU Type Unknown, 1866 MHz (3.5 x 533)
    Motherboard Name Dell Inc. Dell DXP061
    Motherboard Chipset Unknown
    System Memory 1021 MB
    BIOS Type Phoenix (10/25/06)

    Storage:
    Disk Drive WDC WD2500JS-75NCB3
    Optical Drive TSSTcorp DVD+-RW TS-H553A

    Partitions:
    C: (NTFS) 233601 MB (222676 MB free)
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    After you format a hard drive and do a fresh install of Windows XP, you'll discover that you need to install the drivers for some or all of the following:

    Display adapter

    Sound device

    Network adapter

    Chipset

    Windows XP has a large driver database, but it usually doesn't install all the needed drivers during the install process of the operating system.

    That's why you need to know what hardware is in your computer so you can obtain the drivers ahead of time and burn them to a CD-R.

    ----------------------------------------------------------------

    You need to go to the Dell support site for your particular model name and model number computer, then browse to the software downloads section and hardware specifications section.

    Here's a good place to start:

    http://support.dell.com/support/top..._support_central?c=us&cs=19&l=en&s=dhs&~ck=mn

    ---------------------------------------------------------------
     
  3. kenisaim

    kenisaim Guest Thread Starter

    Joined:
    Oct 9, 2008
    Messages:
    2
    ah thank you this fixed my monitor problem.

    But i still cant get any audio.
    Suggestions?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - several issues reformating
  1. Mzinman
    Replies:
    8
    Views:
    205
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/757654

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice