I'm working in 'safe mode' right now. We've been snowed in for over 4 days now and I've been staying at my son's house & had my laptop over there. Never had any problem using it over there and bringing it back home before and using it back and forth. Until now. After sliding on ice into a ditch, and having a terrible day getting home, I finally got here safely (thank goodness) unloaded my car, and plugged in my computer. Went to sign on, using the same password I've used for years and got the message: "The Group Policy Client service failed the logon. Access is denied". I'm the only user on this computer. I'm the administrator and never had a problem before using this laptop anywhere.
Nothing works. I've tried clicking 'change password' and it tells me I need a 'floppy disk' to do that?????
So, I signed in using 'safe mode' and checked a few things and noticed two other issues while trying to find the solution to this problem. One is an exclamation mark under System Management that says:
"Consumer IR Devices is not working properly" and the drivers cannot load properly.
I don't even know what that is?
The other is another explanation mark under Network Adapters next to "Microsoft ISATAP Adapter #3"
Both say the drivers cannot load because of a 'Code 31' if that helps?
Thank you to anyone who can help me. I ask for simple answers because I'm terrible with this stuff.
Thanks again!
Amie
Nothing works. I've tried clicking 'change password' and it tells me I need a 'floppy disk' to do that?????
So, I signed in using 'safe mode' and checked a few things and noticed two other issues while trying to find the solution to this problem. One is an exclamation mark under System Management that says:
"Consumer IR Devices is not working properly" and the drivers cannot load properly.
I don't even know what that is?
The other is another explanation mark under Network Adapters next to "Microsoft ISATAP Adapter #3"
Both say the drivers cannot load because of a 'Code 31' if that helps?
Thank you to anyone who can help me. I ask for simple answers because I'm terrible with this stuff.
Thanks again!
Amie