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Severe IE problems/Adware Problems

Discussion in 'Web & Email' started by Naliera, Apr 7, 2004.

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  1. Naliera

    Naliera Thread Starter

    Joined:
    Apr 7, 2004
    Messages:
    2
    :mad:

    Hello!

    IE Problems/Adware (WINDOWS XP)

    About a week and a half ago I noticed my boss's computer was lagging. Websites that usually took 3 seconds to load are taking upwards of 5 minutes or more to load (MSN.COM is impossible to load right now!!). Sometimes IE gets stuck and I have to Ctrl Alt Dlt and End Program to even get out of it. I called Bellsouth to see if there was a problem with the DSL line. Nope, they said, not us, call Dell. Called Dell. Two hours on the phone with them deleting cookie files and temp internet files and running spyware programs that did ABSOLUTLEY nothing!! :eek: My boss is a realtor and relies on a web based program to run her business. It's terrible when you have clients sitting here for 10 minutes waiting for a webpage to load. :( I have noticed, but don't know if it's related, that if an AD pops up while I'm browsing, IE will halt nine out of ten times. Then I have to Ctrl Alt Dlt and End Program. If I click on the AD to get it off the screen, IE freezes. I read another thread on this forum about Hijack This. I did download it and below is the log. I already see several files that should not be touched, but I want to eliminate the ones I don't need. I seem to have a particular problem with a file named ttuh.exe. Do you know what this is? The computer will not delete it nor will it quarantine it when I run a scan through McAfee. And of course after I have deleted the unwanted programs, on reboot, they come back. I have noticed that there are an unusually large amount of popups lately on this computer. I need to get rid of them before I throw the computer out the window. ;) Thanks!!!! ~N~

    Logfile of HijackThis v1.97.7
    Scan saved at 1:15:50 PM, on 4/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\RVP\bpc.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\System32\dp-k13w13.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\WINDOWS\uptodate.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\WINDOWS\system32\pcs\pcsvc.exe
    C:\Program Files\Common Files\Dpi\dpi.exe
    C:\Program Files\n-CASE\msbb.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\WINDOWS\System32\winservn.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Diane J Hedges\Application Data\ttuh.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\LoadGolfCourses.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\Palm\HOTSYNC.EXE
    C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\WINDOWS\System32\DwpO.exe
    C:\WINDOWS\System32\Hjkao.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    c:\windows\temp\adware\fsg_4104.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\mcafee.com\agent\McDash.exe
    c:\program files\mcafee.com\shared\mghtml.exe
    c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Diane J Hedges\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\sb.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll (file missing)
    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\AproposPlugin.dll
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - C:\WINDOWS\System32\stlbdist.DLL
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\RealBar.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {B2195058-90C4-4F9C-9A69-D8BBEA0C73D9} - C:\WINDOWS\System32\kbdxfr.dll (file missing)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\RealBar.dll
    O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C0-5297EF71F444} - C:\WINDOWS\System32\stlbdist.DLL
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [IEDriver] C:\WINDOWS\System32\IEDriver\IEDriver.exe
    O4 - HKLM\..\Run: [RVP] "C:\Program Files\RVP\bpc.exe"
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-k13w13.exe
    O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\System32\stlbdist.DLL,DllRunMain
    O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\YyskXX.exe
    O4 - HKLM\..\Run: [EbatesMoeMoneyMaker] C:\Program Files\EbatesMoeMoneyMaker\EbatesMoeMoneyMakerrun.exe /cp:p "C:\Program Files\EbatesMoeMoneyMaker\System\Code" Main lp: "C:\Program Files\EbatesMoeMoneyMaker"
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [msbb] C:\Program Files\n-CASE\msbb.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [LoadGolfCourses] C:\Program Files\Mini-Golf\LoadGolfCourses.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MemScanner] C:\Program Files\Enigma Software Group\SpyHunter\MemScanner.exe
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\spyhunter.exe
    O4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
    O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4104.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ContentService] C:\WINDOWS\System32\winservn.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] ? ??????\WkDetect.exe
    O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Diane J Hedges\Application Data\ttuh.exe
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: LoadGolfCourses.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: stamp.dat
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://sef.mlxchange.com/Control/Specfile.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab
    O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://sef.mlxchange.com/Control/SISC.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
    O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://sef.mlxchange.com/Control/LiteGrid.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/Control/IRCSharc.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/commerce/account/downloads/executables/ie/IDA.cab
    O16 - DPF: {A7798D6C-C6B5-4F26-9363-F7CDBBFFA607} (download Class) - http://www.gigex.com/ActiveX/vxpspeeddelivery.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://sef.mlxchange.com/Control/AspCustomCtrls.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://content.kontiki.com/kdx/v2.11/kontiki/kontiki/current/kdx.cab
    O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.60/code/iPIX-ImageWell-ipix.cab
     
  2. sir_comp

    sir_comp

    Joined:
    Mar 31, 2004
    Messages:
    185
    If adawre does not catch the spyware try Spy BOT S&D.
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    First run this uninstaller to get rid of the peper trojan:

    Just click on the uninst.exe and let it run. When it is finished it will just close. There will be no dialogue. Also you must be connected to the internet for the uninstaller to be effective.

    Restart your computer and post a new HJT log.
     
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