Solved Sfc /scannow will not run

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DR.M

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Yes... I understand.

My niece's computer took almost 7 hours...
 

mike2111 🎂

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Now 80% - this installation started about four hours ago, so I will live in hope
 

mike2111 🎂

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It finished at 17.01, after six hours. The background is pure orange but I can now sort that. I will send the log file tomorrow. Many thanks for your help.
 

DR.M

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It finished at 17.01, after six hours. The background is pure orange but I can now sort that. I will send the log file tomorrow. Many thanks for your help.
Yes!!!



Let's see the logs when you are ready!
 

mike2111 🎂

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Two files attached. Seems same as before, although Affinity Photo (Photoshop equivalent) seems slower to load, maybe latest Windows version is more resource hungry. SFC works. Presumably this type of installation does not clean up as well as a complete wipe and new install.
 

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DR.M

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Hi, Mike.

No, the logs aren't the same as before and actually parts of the Addition.txt are in a strange mess.

Also no, the latest version of Windows is not resource hungry.

So you tried SFC and it worked. This is fine, if you think that your initial problem when you came here was that. It seems that the system has no corruptions now. As for the in-place upgrade, its objective is not to clean anything, but to reinstall the operating system in its latest version, fixing errors and corruptions. That's what we did.

Some more comments/instructions:

1. Controlled folder access

It seems that you have enable Controlled folder access. This is good and it can protect you from ransomware attacks. However, I see that it blocks applications you use, like Affinity, as well as other necessary system files.

You can disable this option: https://support.microsoft.com/en-us...-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

2. Slowness??

The computer is clean and any slowness has nothing to do with malware. I recall that you told me about you dealing with photo editing or something like that. These programs need memory/RAM. You have 8GB RAM and 66% of it is in use. Not bad, but you may consider of increasing it.

Here you can run a free RAM wizard to determine which RAM is compatible with your motherboard. You download and run a small program, which will scan your computer and then recommend compatible RAM. You don't have to buy from them, but you can find out how much RAM the computer can accept.

3. Conduit in Edge SOS

Although we removed twice some adware from Edge, it returns. If you have Sync option enabled, perhaps another infected device causes this return. To completely remove it please turn Sync OFF and reset Edge:
  • Open Edge.
  • Click on the three horizontal dots (...) and select Settings.
  • From the left menu select Profiles and then Sync. Turn Sync OFF.
  • From the left menu select Reset Settings.
  • Choose Restore settings to their default values.
  • Reset.
  • Restart

4. Fresh logs

Please scan again with FRST and attach FRST.txt and Addition.txt
 
Last edited:

mike2111 🎂

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I have disabled controlled folder access.

I have reset Edge

I have checked for compatible memory roughly £25 for 4 GB and £50 for eight, although I will have to check for slots - may mean buying 8 to get an extra 4 GB.
Might be better to get my grandson to find a refurbished system box with a modern motherboard and much faster processor, although the saving in time over the next three years or so would be a lot less than the time spent in doing a changeover. Would 4GB make much difference? Maybe get my grandson to do a wipe and clean re-install of Windows once visits are allowed - drivers for the video card could be a problem for me.

Files attached
 

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DR.M

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Hi, Mike.

Have you also turned Sync option OFF?

I still see those bad lines in Edge.
 

DR.M

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Hi Mike.

If you set Edge in another device first and you have the Sync option enabled in the computer we are trying to fix, then the settings of the first device are transferred to the computer.

Unfortunately, those lines are still present in Edge.

It is important to turn the Sync option OFF before resetting the settings to their defaults. Then, restart.

Can you please do it again if the order wasn't the above?

After that, run this FRST fix again:

NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Please select the entire contents of the code box below, from the "Start::" line to "End::", including both lines. Right-click and select "Copy ". No need to paste anything to anywhere.
Code:
Start::
CreateRestorePoint:
CloseProcesses:
Edge HomePage: Default -> hxxp://search.conduit.com?SearchSource=10&ctid=CT2475029
Edge StartupUrls: Default -> "hxxp://securedsearch2.lavasoft.com/index.php?pr=vmn&id=adawaretb&v=3_8&idate=__installtime__&ent=hp&u=___userid___","hxxps://www.google.com/","hxxps://www.duckduckgo.com/"
Edge DefaultSearchURL: Default -> hxxps://browsingsecurityhub.com/search-bing?q={searchTerms}&appId=17&src=bar
Edge DefaultSearchKeyword: Default -> bsc
Edge DefaultSuggestURL: Default -> hxxps://browsingsecurityhub.com/suggest.php?q={searchTerms}
EmptyTemp:
End::
  • Please right-click on FRST64 on your Desktop, to run it as administrator. When the tool opens, click "yes" to the disclaimer.
  • Press the Fix button once and wait.
  • FRST will process fixlist.txt
  • When finished, it will produce a log fixlog.txt on your Desktop.
  • Please post the log in your next reply.

Then...


Run FRST again and attach only the FRST.txt. I don't need the Addition.txt.
 

mike2111 🎂

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I think I mis-interpreted your instructions in that I re-started Edge rather than the computer. I have re-done it, ending by re-starting the computer and run the scan again - files attached. I have produced the fixit file but your method did not work so I copied your data to Notepad, named it fixit.txt, and put it in the same folder as the program, then ran fix, which worked.
 

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DR.M

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It's the same method we used until now. It should work. :)

Anyway. The fix has to be run first. I read in the fixlog:

Ran by Mike (17-03-2021 14:10:43) Run:3

And then I read in the FRST.txt:

Ran by Mike (administrator) on MIKE-PC (MSI MS-7592) (17-03-2021 13:54:50)

That means that you ran the fix AFTER the scan with FRST. It should be run BEFORE.

Please try to follow the instructions one by one, step by step with the order given here.


First Sync OFF, then reset Edge settings to their default, then FIX, then Scan.


And ... do not worry. I have a looooooot patience.:D
 

mike2111 🎂

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Hope I got it right this time. Part of my problem has been that all these associated files and programs have been in a folder on a separate drive, not on the desktop - this time I copied them to the desktop

Nil Desperandum
 

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