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Discussion in 'Windows 7' started by shakacon, Dec 18, 2011.

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  1. shakacon

    shakacon Thread Starter

    Dec 18, 2011
    i have a gateway nu78 laptop. my young nephew set up a user account for himself with a password, he came over a month later and switched users to his name but could not remember his password. he tried over and over again but the password failed. He had unplugged the computer and was running it on the battery in time forgetting all about it. the battery was drained. i plugged it back in and the screen showed his user name and asked for the password. i tried to switch user to my account that would enable me to use my password and get back into my computer. it will not allow me to switch users it just keeps asking for his password and denies access. why wount it let me switch users to my account and what can i do? i have been locked out of my own computer for two weeks. please help me.PLEASE.it has windows 7.
    thank you so much.
  2. Elvandil


    Aug 1, 2003
    Did you have an administrative account, or do you know the Administrator's password?

    On the logon screen, try Ctrl+Alt+Del twice. If you get a login box, put in your name or Administrator and log in. Then go to User Accounts in Control Panel and remove his password, or change it.
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