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Shared Printer Problem

Discussion in 'Networking' started by namron110264, Nov 26, 2009.

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  1. namron110264

    namron110264 Thread Starter

    Nov 26, 2009
    I have 2 machines, one is a desktop running xp sp3 the other is a laptop running Windows 7. They connect to the internet and with each other through a linksys router. I cannot print remotely from the laptop to the desktop which has a printer attached to it. I can hook the laptop directly to the printer via usb cable and it prints fine so it isn't a driver problem. I have already disabled all firewalls and tried that route, it still doesn't print. I am able to share folders on the XP machine and access them from the Windows 7 laptop. I was able to print to the printer remotely from the laptop prior to upgrading to Windows 7 on the laptop (which is what I am trying to print from), but it can't be a driver issue because I can print directly to the printer when attached by usb to the printer. The router configuration has not changed, the xp machine configuration has not changed. When connected through the network the Windows 7 laptop "sees" the printer and installs it. But when I print it says spooling and then the printed item disappears into the ether when printing to the shared printer through the network. Any thoughts????? Oh, one other thing if this means anything. The printer on the XP machine is set up on USB003, there is no USB001 or USB002 ports that I can select.


    David W. Norman
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    This is a procedure that may work for installing network printers when the normal install doesn't work properly.

    1. Select: Control Panel, Printers, Add Printer
    2. Choose Add Local Printer.
    3. Uncheck the box marked :Automatically detect my PnP printer.
    4. Click Next
    5. Select Create a New Port and leave the default in the drop down selection as Local Port.
    6. Click Next
    7. Windows displays a small dialogue box asking a port name.
    8. Key in: \\<computer_name>\<printer_name> See note below
    9. Click OK
    10. Windows will show a list of printer vendors and models. The list looks just like the Windows Add Hardware Dialog. Select your printer manufacturer and printer model from the list. If your specific printer isn't shown, you can click on Have Disk and browse to the folder where you have the unpacked drivers for your printer.

    <computer_name> - Computer name from Control Panel, System status display.
    <printer_name> - The actual name of the network printer viewed by browsing to the shared printer on the network.
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