shift key

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2208alan

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Joined
Mar 14, 2001
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18
I don't know what happened, but all of a sudden we can't use the shift key to access any of the "signs" above the numbers on the top of keyboard, like the "at", for e-mail addresses, or the "exclamation point", any ideas?
 
S

Slithy Tove

If one shift key didn't work I would suspect a keyboard problem. If neither shift key works I would suspect you have inadvertently re-mapped the keyboard or you have virus situation.

The first possibility to eliminate is the virus. Do you have or can you run (from the net) a good AV app ?

Also, if possible, I would try another keyboard on this machine and/or try this keyboard on another machine. It's simple if you have another machine with the same type connector.
 

2208alan

Thread Starter
Joined
Mar 14, 2001
Messages
18
thank you for the quick reply. I have ran my av, norton, and found no viruses. also, neither shift key works, I will have to find another computer to try it on to see if that works.
 
S

Slithy Tove

Do that and let us know. Be aware- given the day and time there are not nearly as many people on the board as there are usually. If responses to your questions are kinda slow just please bear with us.
 
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