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Shockwae Crash

Discussion in 'Games' started by tomlika, Feb 22, 2015.

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  1. tomlika

    tomlika Thread Starter

    Joined:
    Feb 22, 2015
    Messages:
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    I play a zynga game online through FB and for the last month or 2 I constantly have a shockwave crash. I have been told a bunch of different things to do and none of it seems to help. Some days it will crash about every 5-10 minutes. Can someone help me?
     
  2. mpeet611

    mpeet611

    Joined:
    Dec 16, 2013
    Messages:
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    Did you try a clean reinstall of shockwave? Do you see any error messages when shockwave crashes?

    Please run the TSG System Information Utility & copy the info it displayes into your next post.
     
  3. tomlika

    tomlika Thread Starter

    Joined:
    Feb 22, 2015
    Messages:
    5
    I constantly have shockwave crash but I don't see an error message. My internet on chrome and IE is very slow as well as getting not responding messages. I am not sure how to so a clean reinstall of schockwave.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
    Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz, x64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 3240 Mb
    Graphics Card: Intel(R) HD Graphics Family, 1428 Mb
    Hard Drives: C: Total - 304453 MB, Free - 257045 MB;
    Motherboard: Dell Inc., 0P6K8J
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  4. mpeet611

    mpeet611

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    Dec 16, 2013
    Messages:
    762
  5. tomlika

    tomlika Thread Starter

    Joined:
    Feb 22, 2015
    Messages:
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    I went in and uninstalled it but it is still showing does this matter? it shows that I have 2 installed. I have not reinstalled yet I wanted to make sure it was deleted.

    Adobe Flash Player (2 files) - Version: 16.0.0.305
    Shockwave Flash 16.0 r0
    Name: Shockwave Flash
    Description: Shockwave Flash 16.0 r0
    Version: 16.0.0.305
    Location: C:\Program Files\Google\Chrome\Application\40.0.2214.115\PepperFlash\pepflashplayer.dll
    Type: PPAPI (out-of-process)
    Disable
    MIME types:
    MIME type Description File extensions
    application/x-shockwave-flash Shockwave Flash
    .swf
    application/futuresplash FutureSplash Player
    .spl
    Name: Shockwave Flash
    Description: Shockwave Flash 16.0 r0
    Version: 16,0,0,305
    Location: C:\Windows\system32\Macromed\Flash\NPSWF32_16_0_0_305.dll
    Type: NPAPI
    Enable
    MIME types:
    MIME type Description File extensions
    application/x-shockwave-flash Adobe Flash movie
    .swf
    application/futuresplash FutureSplash movie
    .spl
    Disable Always allowed
     
  6. mpeet611

    mpeet611

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    Flash player & shockwave player are 2 completely different plugins that do not affect the other so leave adobe flash player the way it is.
     
  7. tomlika

    tomlika Thread Starter

    Joined:
    Feb 22, 2015
    Messages:
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    okay i have done this. Can this also possibly solve the issue with IE and chrome not responding errors and slow internet speeds?
     
  8. mpeet611

    mpeet611

    Joined:
    Dec 16, 2013
    Messages:
    762
    Possibly. Only one way to find out, see how IE & Chrome react after the shockwave reinstall.
     
  9. tomlika

    tomlika Thread Starter

    Joined:
    Feb 22, 2015
    Messages:
    5
    okay thanks so much. If I continue to have issues do I need to open a new thread or just reply again to this one?
     
  10. mpeet611

    mpeet611

    Joined:
    Dec 16, 2013
    Messages:
    762
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