Recently went to the Disney channel, needed shockwave to work. I have The newest version of Shockwave and Shockflash downloaded already. The message I got was could not download. check internet connection. In my downloaded program files , I have them installed. On the add/remove, it shows it but does not give any information about the size or nothing. Like its not even there.My hijack this log shows they are there. Should I remove it using add/remove? then reinstall? I went to macramedia site, followed all directions, leads, etc. Even tried to download from there, no luck. Security settings are no different than when they were installed the first place. Even lowered the security settings but to no avial. Could it be my internet provider? Don't want to remove it and not be able to use it. If you already have it installed, why should they download it again from the disney channel?