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ShopAtHome parasite and Wupdater

Discussion in 'Virus & Other Malware Removal' started by lizamp2001, Apr 19, 2004.

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  1. lizamp2001

    lizamp2001 Thread Starter

    Joined:
    Apr 19, 2004
    Messages:
    74
    I have a "parasite" called ShopAtHomeAgent that I have tried every which way to delete and it still seems to be on my system even though it is no longer in the Add/Remove programs file. As well, still looking for help with the Wupdater and HijackThis log I posted earlier.....Any help would be greatly appreciated!!

    Logfile of HijackThis v1.97.7
    Scan saved at 2:07:17 PM, on 19/04/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISUM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\CCPXYSVC.EXE
    C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPER\DKSERVICE.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
    C:\WINDOWS\SYSTEM\HPZTSB04.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\EXCITE\PRVTMSGR\BIN\X8IMPIPE.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\COMET SYSTEMS\DM\BIN\DMSERVER.EXE
    C:\WINDOWS\SYSTEM\CTFMON.EXE
    C:\PROGRAM FILES\MYWAY\BAR\2.BIN\MWSOEMON.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\EFFICIENT NETWORKS\ENTERNET 300\APP\ENTERNET.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\DESKTOP\DON'T DELETE!\HIJACKTHIS.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\BI.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Canada Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
    O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Excite Private Messenger Pipe] C:\Program Files\Excite\PrvtMsgr\bin\x8IMPipe.exe
    O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
    O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
    O4 - HKLM\..\Run: [BELT] C:\WINDOWS\BELT.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
    O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\nprotect.exe
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security Professional\NISUM.EXE
    O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~3\CCPXYSVC.EXE
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [Windows Trace Remover] C:\PROGRAM FILES\WINDOWS TRACE REMOVER\wtr.exe /STARTUP
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWAY\BAR\2.BIN\MWSOEMON.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWay\bar\2.bin\MWSOEMON.EXE
    O4 - Startup: PowerReg Scheduler V3.exe
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm372
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O10 - Broken Internet access because of LSP provider 'c:\windows\system\lsp.dll' missing
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37989.3836342593
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/pdfzzy.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mts.net
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 142.161.130.155,142.161.2.155
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download Spybot http://www.sherrylynn.us/privacypolicy.htm

    Make sure to follow the instructions for updates prior to running the scan.

    Click on "Search For updates" After the search has completed, the available Updates will be listed. Choose which Updates you would like to Download. Click "Download updates." The Updates will self install. The screen will change and the program will come back and be ready to use.

    Sometimes the default Download Location will produce an Error. If that happens, look in the right panel. There you will find a small arrow next to the name of the current Download site. Click on it for a list of alternate sites. One of those should be able to retrieve the files you have selected.

    Scan, click on fix problems then reboot.

    Next:

    Download AdAware http://www.lavasoftusa.com/support/download/

    Before you scan with AdAware, check for updates of the reference file by clicking

    on "Check for updates now", connect.


    Click on Start, Use custom scanning options, Customize.

    Make sure the following settings are made and on -------"ON=GREEN"

    "Scan within archives"
    "Scan active processes"
    "Scan registry"
    "Deep scan registry"
    "Scan my IE Favorites for banned URL"
    "Scan my host-file"

    Click on Tweak,
    Select scanning engine and click on "Unload recognized processes during scanning"
    Select cleaning engine and click on "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    Then click "proceed" to save your settings.

    Click on Next

    Run the scan and fix everything.
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click on the link below to get lsp-fix.
    Run that to fix your internet connection.

    http://www.cexx.org/lspfix.htm

    Launch the application, and click the "I know what I'm doing" checkbox.

    Check all instances of lsp.dll (and nothing else), and move them to the "Remove" pane.
    Then click Finish.

    Reboot

    Run HJT again and check any of these that remain:

    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\BI.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
    O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
    O4 - HKLM\..\Run: [BELT] C:\WINDOWS\BELT.exe
    O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWAY\BAR\2.BIN\MWSOEMON.EXE
    O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWay\bar\2.bin\MWSOEMON.EXE
    O4 - Startup: PowerReg Scheduler V3.exe
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm372
    O10 - Broken Internet access because of LSP provider 'c:\windows\system\lsp.dll' missing
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mts.net
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 142.161.130.155,142.161.2.155


    Close all applications and browser windows before you click "fix checked".

    After reboot post another HJT log.
     
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