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Short dash on keyboard not working?

Discussion in 'Hardware' started by milogen, May 2, 2017.

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  1. milogen

    milogen Thread Starter

    May 2, 2017
    Hey, I'm having some issues with my keyboard(s). It's not a sticky key/dusty key issue because no matter what keyboard I hook up to my computer the same key does not work. I am using a G15 Logitech keyboard at the moment and I also tried using my Black Widow Razer keyboard but switching devices does not fix the issue.
    It's the short dash key. When I press shift and use the key to make the underscore it works ( _ ) but it won't let me make a short dash. It's very annoying as I actually use that key a lot.
    I downloaded SysInfo, here are my specifications:

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 8
    RAM: 16322 Mb
    Graphics Card: NVIDIA GeForce GTX 970, -1 Mb
    Hard Drives: C: 237 GB (29 GB Free);
    Antivirus: Windows Defender, Enabled and Updated

    Thank you!
  2. DavisMcCarn


    Aug 17, 2005
    The right answer is to boot into Safe Mode (hold down the shift key while clicking Restart) and then test it with Notepad. It had better work then or you have a truly bizarre problem!
    If that works, some keyboard driver is interfering with using that key. Uninstall any weird keyboard software that got in there, somehow.
    RT likes this.
  3. RT


    Aug 20, 2000
    In addition to the above comment, I would also suggest uninstalling the Razer software and/or the Logitech software - if you installed any of that... they often come with install discs which contain programs that augment the features of the keyboard , and you might have installed via disc...which may include the weird keyboard software that Davis mentioned.
    Keyboards should be Plug n Play generally, but the included software and drivers from different brands may conflict.
    You can always reinstall anything you have found useful...
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